Job Title

Junior Operations Analyst

South Africa, Gauteng
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Market Related
Area: South Africa, Gauteng
Sector: Administration
Posted: 7 June 2024

Job Details

A payment solutions provider is looking for a Junior Operations Analyst to support the current team. This candidate should be able to analyse complex data sets, identify shortcomings or opportunities in order to improve operational efficiency. 

DUTIES & RESPONSIBILITIES, NOT LIMITED TO: 

  • Assist with administrative tasks 
  • Monitoring all incoming channels 
  • Reporting to various role-players 
  • Perform credit analysis on applications received, 
  • Generate loan agreements for approved applications 
  • Assist with client queries and complaints. 
  • Sending of decline emails for applications via the app 
  • Capturing and reporting on returned debit orders 
  • Capturing and reporting on vault arrears 
  • Updating and maintaining SQL data 
  • Moving clients to debit order/vault collections 
  • App channel update 
  • Removing declined applications from the App 

REQUIREMENTS  

  • Matric (Grade 12) essential  
  • Project Management Diploma/degree/qualification or other will be advantageous 
  • 2+ years of experience in a similar role 

Required skills:  

  • Strong technical skills 
  • Proficiency in MS Office Systems 
  • Excellent organisational and project management skills 
  • Capability to work independently and handle multiple tasks 
  • Excellent written and verbal communication skills 
  • Detail-oriented, analytical, organized, and efficient 
  • Extremely self-motivated with strong time management 
  • Proactive, pragmatic, and resourceful problem solver 
  • Trustworthy and reliable 
  • Friendly and professional