Job Title

Credit Controller (Temp)

Gauteng
Back to jobs
Market Related
Sector: Accounting
Posted: 23 June 2023

Job Details

A payment solutions provider is looking for a Credit Controller in Rosebank, Johannesburg. Please note this is a temporary role (July 2023 – Nov/Dec 20123).

The purpose of the role is to be responsible for the collection of outstanding debt and related credit control activities, to contribute towards the cashflow objectives of the organization through the collection of money owed to the company, execution of related credit control activities and reporting on the collections.

DUTIES & RESPONSIBILITIES, NOT LIMITED TO:

DEBTORS AGE ANALYSIS

  • Run and prepare the Age Analysis Report for the accounting period and utilize it as a primary collection tool.
  • Identify debtor’s book value and ageing of debt to plan, organize, and prioritize the collection of debt (current and overdue debt).
  • Update the Debtor’s Age Analysis on a consistent basis with updated feedback to provide a tracking and up-to-date view of the progress and status of collections for individual debtor accounts.
  • Use the Age Analysis report for reporting purposes.

COLLECTION OF OUTSTANDING DEBT

  • Drive collection targets.
  • Persistent planned follow-ups to ensure payments are collected within the agreed payment terms.
  • Drive collection efforts by complying with relevant credit control processes and procedures. Provide input and ideas to improve the collection processes.
  • Interact effectively and professionally with customers.
  • Effectively resolve queries and disputes.

DEBTOR PAYMENTS – EFTs

  • Obtain bank statements from Finance departments to review customer payments received.
  • Ensure payments are accurately allocated.
  • Obtain remittance advice from customers, where required, to ensure payments are allocated accurately to the correct debtor accounts and correct invoices.

DEBIT ORDER PAYMENTS

  • Prepare, run, and submit approved debit order files to the Finance department for collection of debit order payments and allocation against correct invoices and debtor accounts.
  • Manage unpaid debit orders – Follow up with customers to ensure payments are collected; Where required involve internal sales to assist with the collection efforts.
  • Update new/correct banking details, where required, to ensure the successful collection of payments via the debit order system.

INVOICES AND STATEMENTS

  • Ensure timeous distribution of Invoices & Statements to customers
  • Update the accounting system with accurate customer details to enable the successful distribution of invoices and statements.

CUSTOMER SERVICE

  • Build strong, professional customer relationships, internal and external.
  • Deal effectively with customer queries and disputes – ensure resolution thereof within the shortest possible time. Where required, engage with relevant stakeholders to speed up the resolution process.
  • Ensure accurate customer information and journal transactions to reduce queries, disputes, and reconciliation issues.

REPORTING

  • Report progress on collection of debt on the Age Analysis.
  • Prepare and report on overdue accounts, highlighting potential debtor problems.
  • Prepare Age Analysis for review by management.
  • Prepare Age Analysis for quarterly and annual financial reporting purposes.
  • Adhoc reports

JOURNALS

  • Accurately prepare journal documentation/forms for approval and processing of debtors-related journal entries for refunds, credit notes, debit notes, intercompany transfers, write-offs, transfers to sundry, etc.)
  • Ensure the accuracy of processed journals by checking all journals post-processing.

ACCOUNT RECONCILIATION

  • Reconciliation of accounts where required.

HELPDESK SYSTEM

  • Log your own tickets.
  • Respond to assigned calls/tickets.
  • Ensure assigned calls are updated.

OPENING NEW ACCOUNTS

  • Open new accounts upon request.
  • Accurately capture new accounts on the Accpac accounting system.

GENERAL ADMINISTRATION DUTIES

  • Perform all the required general administration duties that relate to the Credit Control department.

ADHOC TASKS / PROJECTS

  • Participate and provide support with ad hoc tasks and projects related to the Credit Control function

REQUIREMENTS              

  • Matric/Grade 12.
  • Credit Management qualification advantageous.
  • At least 3 to 5 years of working experience as a Credit Controller.
  • Knowledge and experience of Accpac accounting system.
  • Proficiency in Excel and working with reports and spreadsheets

Personal Competencies:

  • Excellent collection skills.
  • Good customer service skills.
  • Excellent communication skills (verbal and written).
  • Good interpersonal skills.
  • Attentive to detail and accuracy.
  • Reconciliation of accounts.
  • Reporting skills.
  • Planning, organizing, and meeting deadlines.
  • Problem-solving.
  • Ability to handle pressure.
  • Be Accountable.
  • Attitude (Respect, honesty, integrity, constructive conflict resolution).
  • Be reliable, trustworthy, and honest.