Job Title

Credit Controller

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R15000 - R20000 Per Month
Sector: Retail Trade
Posted: 25 January 2023

Job Details


We are looking for a qualified credit controller to assist our Finance Team. Reporting to the finance manager, the primary focus of this position is to maximise company revenue and minimise credit risk by updating new client billing, maintaining current client accounts and following up on outstanding invoices to ensure they are paid timeously and the overall debtor’s balance is reduced.


  • Be aware of and be able to provide accurate information on the current debtor’s balance at any point in time
  • Maintain the client debtors list for accurate financial reporting
  • Upload new client contracts into a shared drive for easy access to information and accurate record keeping
  • Process bank statements into Xero accounting system to reconcile payments from clients
  • Answer client queries in a way that promotes professionalism
  • Communicate failed debit orders to clients and assist with recovery solutions while strengthening customer relationships
  • Control and maintain suspended accounts promptly and ensure client accounts are amended as money is received and when payment is outstanding
  • Ensure receipt of monthly revenue by constantly following up on outstanding accounts
  • Manage debtors balances in debtors systems (Billdozer & Stripe account)
  • Collaborate with other departments to assist clients with invoicing & account queries
  • Maintain strong client relationships by ensuring clients are informed and updated on any relevant communications which may affect their accounts
  • Provide accurate information for financial reporting
  • Facilitate and answer all incoming finance calls that build confidence in finance team
  • Have information ready and provide assistance as requested during company audits
  • Create, follow and maintain financial policies and procedures relating to debtors maintenance


  • A grade 12 senior certificate or equivalent qualification
  • Completed a relevant finance / accounting certificate / diploma
  • At least 2 year’s experience working in an accounts receivable and/or credit control department
  • Experience interacting with B2B clients
  • Worked with multi-currency transactions
  • Successfully reduced a company’s debt balance by following solid debt recovery procedures
  • Worked on Google Suite
  • Experience using accounting software
  • Excellent verbal and written English communication