Job Title

Data & Business Insights Lead

South Africa, Gauteng
Back to jobs
R70000 - R70000 Per Month
Area: South Africa, Gauteng
Sector: All
Posted: 11 April 2024

Job Details

A digital bank with a strong entrepreneurial identity and a high-performance culture is looking for a talented and passionate Data and Business Insights Lead to support the Customer Service Team. 

Location: Johannesburg, South Africa 

DUTIES AND RESPONSIBILITIES 

  • Engage with numerous teams across the organisation to ensure they’re empowered by having an end to end understanding of their business operation.  
  • Develop and implement creative and imaginative ways of displaying and disseminating insight and through this bring the consumer and insight to life in a manner that engages all stakeholders.  
  • Live your passion for data – pulling your own data, structuring it, cleaning it, understanding the human and financial behaviours it represents.  
  • Deliver ad hoc consumer insight projects that inform decision making for management.  
  • Collaborate with internal teams to drive continuous improvement in processes and services. Effectively use business data from multiple sources to craft a story and guide activities and decisions.  
  • Interpret and analyse data from multiple sources, providing key analytics and reports.  
  • Proactively provide actionable recommendations based on analysis results across various stakeholders and teams.  
  • Think strategically and communicate creatively to inform and drive the decision making of stakeholders. 

REQUIREMENTS 

  • Minimum a Bachelor’s degree with any field with advanced quantitative focus, including but not limited to Psychometrics, Statistics, Mathematics, Physics, Chemistry, Biology, Econometrics, Engineering, etc. 

 Personal Competencies: 

  • Sound judgement in addressing commercial challenges 
  • Strong analytical and data skills 
  • Strong relationship building skills and an entrepreneurial approach that leverages further opportunities 
  • Excellent communication skills, both written and oral  
  • Excellent relationship building skills