Job Title

Petshop Sciene Store Assistant

South Africa, Gauteng
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R10000 - R10000 Per Month
Area: South Africa, Gauteng
Sector: Retail Trade
Posted: 10 July 2024

Job Details

Purpose of the role:

The purpose of the Petshop Science Store Assistant is to help build the Petshop Science brand, ensuring that the team provides and outstanding and inspiring in-store experience, where sales targets are continuously achieved or exceeded, customer interest is created, and there is return traffic to the store. 

 

How you add value

  • Build trust with our customers
  • Keep customers coming back to Petshop Science through optimal operational standards and highest levels of service excellence
  • Provide leadership that creates a great team vibe with sound people management and administration
  • Accountable for great financial results, achievement of sales targets and loss prevention
  • Accountable for team compliance with company policies and health and safety standards.

What you do daily

  • Provide support to the team
  • Ensure standards for quality, customer service, and health and safety are met.
  • Take ownership of the in-store customer service
  • Maintain an extensive knowledge of pets and related products to ensure the best service and advice is provided to our customers.
  • Ensure pet product knowledge is relevant and continuously aligned to new trends.
  • Build your own product knowledge through training, knowledge exchange and working with suppliers.

 

 

What will make you a great Petshop Science Store Assistant?

  • Grade 12 (Essential)
  • +3 years exposure to retail or service-oriented store environment (Essential)
  • MUST LOVE ANIMALS – Previous exposure to pet services, pet care, pet products or animal orientated services or sales (Essential)
  • A social personality that thrives around customers (Essential)
  • A demonstrated independent and quick learner (Essential)
  • Understanding of procedures, standards and guidelines in a retail store context (Essential)
  • Energetic, enthusiastic, creative, well-groomed, reliable, punctual, and not afraid of hard work.
  • Team oriented
  • Positive attitude with the ability to coach and motivate staff.
  • Independent problem solver, quick thinker and learner
  • Work well under pressure and handle multiple priorities
  • Set goals
  • Sales orientation with a strong eye for detail
  • Strong analytical skills
  • Excellent communication skills – both written and verbal
  • Physically strong – ability to stand or walk for long periods of time, lift things, climb up ladders etc.
  • Integrity, strong code of conduct and compliance

 

Our Group and all its operating companies are committed to creating, embracing, and preserving a diverse workplace that values the unique talents, perspectives, backgrounds, and abilities that enrich our organisation. A place where everyone matters and feels included.