Job Title

Workday HCM & Compensation Configuration Support Analyst

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Market Related
Sector: IT / Computers / Software
Posted: 20 November 2023

Job Details

A company offering legal and financial consulting services is looking for a Workday HCM & Compensation Configuration Support Analyst.

As a configuration analyst in the team you will be responsible for working directly with clients and service managers on a daily basis to deliver managed services capability.   


  • Use your expertise of Workday to help resolve incidents for clients whilst also providing ongoing maintenance services.
  • Soliciting client requirements, presenting and facilitating workshops, analysing data, and configuring solutions in Workday to ensure configuration remains current.
  • Working at all levels within clients’ organisations from C-suite to the back office operations teams
  • Responsible for timely escalation to lead support analysts of challenges, risks or alternative functional design solutions when necessary
  • Taking responsibility for your own development with more senior colleagues and the development of more junior colleagues through career coaching and mentoring.


  • Experience of supporting & configuring HCM, Compensation and/or Advanced Compensation.
  • Experienced in underpinning Cross Product areas such as Security & Reporting.
  • Current Workday Pro or Active Implementation Certification in Compensation functionality (desirable but not mandatory)
  • The ability to listen to requirements and provide imaginative solutions.
  • Strong analytical and problems solving skills with experience in being able to implement and deliver solutions
  • Experience of using case management systems for incident tracking and managing SLAs.