Job Title

Sub Depot Manager

South Africa, Limpopo
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Market Related
Area: South Africa, Limpopo
Sector: Construction
Posted: 10 May 2024

Job Details

JOB DESCRIPTION

Position Detail

Job Title

Sub Depot Manager

Direct Line Manager

Regional General Manager

Job Grade

Patterson: D Lower

Department

Region

 

                                   Purpose Statement

To fulfill all Sub Depot management functions related to operations and sales within a specified Sub Depot, through effective identification and application of resources.  

To execute the company sales strategy and customer service -objectives for the Sub Depot.  

 

Key performance areas (to translate into a measure of success)

Financial Management

Operations Management

Supplier Management

Sales and Customer Retention

Safety and Training

Leadership and Management

Main Outputs and Responsibilities for This Position

Performance Area

Responsibility

 

Financial Management

· Full profit and loss responsibility for depot

· Plan and execute an annual budget

· Cash flow management, expense control.

· Actual vs budget analyses and reports

· Ensure that overall plan complies with Company Strategies

· Implement and maintain a rolling forecast of the income and expenses.

· Ensure legal compliance.

· Allocate resources in terms of maximum return

· Report to Regional General Manager monthly on performance of depot along with projections for following quarter and action plans.

Operational management

· Optimize Machine utilization and availability

· Conduct Machine, Stock forecasting

· Ensure management, movement, tracking and control system for the equipment to understand the location and status of each asset.

· Ensure safety of equipment is maintained according to manufacture specifications and service bulletin update.

· Benchmark quality standard to be instituted and maintained on equipment and vehicles.

· Ensure all equipment and vehicles are serviced and maintained according to manufacture specifications.

· Monitors and directs all depot rental company operations.

· Optimize and control company inventory.

· Maximise the use and effectiveness of all company assets

· Ensure that all licensing and regulatory requirements are met

· Ensure that all the supporting assets are properly serviced and maintained

· Build and maintain relationships with all the key local suppliers to the business for technical and service support.

· Build and maintain the technical capability of the business through supplier accreditation / assistance

Sales & Customer Service

· Take overall responsibility for customer service. Maintain customer relationship standards.

· Maintain and Execute the annual sales plan

· Translate the future picture of market needs into various revenue opportunities

· Maintain the company’s market leadership

· Maintain and increase the company’s market share profitably

· Develop and maintain appropriate infrastructure and resources to maintain and grow the revenue stream

· Develop the sales infrastructure and resources for the Depot in order that the market coverage is addressed

· Daily, weekly, and monthly routine and controls in order that the sales department functions properly

· Training programs for sales staff both on the market and on selling and customer care methodologies

· Ensure credit management criteria of the business is adhered to

· Overall responsibility for customer service, CSI score enhancement, management, and communication.

· Monitors lost rental log. Recommends and implements necessary actions.

· Manages and monitors competitor activities and prices.

· Manage customer’s complaints

· Manage customer satisfaction

· Maintain a regular call cycle with customers 

Safety & Training

· Build procedures and process to ensure that every person who operates or drives an asset has the appropriate and legal license and training

· Build, implement and control an occupational health and safety standards

· Build a culture of safety

· Have input on safety related issues in all aspects of the business

· Ensure that any user of any piece of equipment has the appropriate skills, training, and licensing

· Ensure all safety bulletins on equipment are carried out, documented, and stored as per manufacturer specification.

· Ensure all company assets are safe for use according to manufacturer specifications and OSHACT.

Leadership and Management

· Ensure that employees have clear and understood work/role descriptions, targets and goals to perform their functions, and that client needs, and requirements are integrated into all work-related practices;

· Ensure that employees have the right resources, skills, tools, equipment, and information to successfully execute on their responsibilities;

· Effectively manage employee performance and create opportunities for them to gain the competence for the work required and to grow.

· Manage staff in accordance with agreed key performance indicators

 

  1. Job Evaluation Criteria

 

Qualifications

Minimum

 

Matric

Bachelor’s Degree or Equivalent

 

Experience

· Minimum of 4 Years Sub Depot Management experience in the rental industry

· 3 years Operational management experience required.

· 3 years’ Experience in Logistics and technical environments

· Equipment, truck, and vehicle fleet management experience is critical

· 3 Years’ Experience in managing a staff complement of not less than 20 people.

· Rental industry experience would be an advantage

· Experience in an ISO and H&S environment would be an advantage

 

Knowledge

· Quality Management

· Debtor Management

· Solution Selling

· Sales management

· Financial Management

· Customer service

· Rental industry

· Knowledge of work of height machinery and equipment

· Industry specific knowledge i.e. mining, construction, light & heavy industrial

· OSHAS and safety industry regulations

· Relationship management

 

Skills

· Administration skills

· Leadership Skills

· Problem Solving skills

· Conflict Management skills

· Delegation skills

· Selling skills

· Negotiation skills

· Decision making skills

· Planning and Coordination skills

· Team management skills

· Judgement skills

· Collaboration skills

 

 

Behavioral Competencies

· Integrity

· Creativity

· Logical and Analytical

· Interpersonal Skills

· Resilience

· Persuasiveness

· Energy and Drive

· Quality Orientation

· Planning and Organizing