Job Title

Hybrid Account Manager

South Africa, Northern Cape
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R20000 - R25000 Per Month
Area: South Africa, Northern Cape
Sector: Sales
Posted: 15 February 2024

Job Details

A payment solutions provider is looking for a Hybrid Account Manager to develop business growth opportunities by actioning the strategic goals of the organization and delivering a premium class service to our customers and future and potential customers.

Location: Cape Town, WC OR Upington, NC.


  • Consult, negotiate and make progress on deals across all our client’s products to the point of signing with decision makers/business owners
  • Source viable opportunities to promote the client’s offering to secure required daily/weekly/monthly quote output and build a solid pipeline of opportunities with business owners/decision makers
  • Focus on securing meetings (confirmed with the decision makers) where the business is currently in the market for a cash management solution
  • Focus on securing meetings (confirmed with the decision makers) that is currently in contract with a competitor and should form part of your future dated pipeline
  • Strive to understand your prospects business requirements to effectively provide the correct solution and negotiate past objections across our full product offering
  • Sell our client’s end-to-end solution and the benefits thereof
  • Build up a healthy pipeline of opportunity on the CRM system
  • Bring in new business in line with the weekly/ monthly/ quarterly and annual targets agreed
  • Manage & retain relationships with key industry influencers
  • Grow one’s available opportunities via referral business events/tradeshows
  • Understand the client’s offerings fully to best consult with your prospect base and ensure maximum client satisfaction once our product is converted.
  • Assist in transferring the relationship post activation to the Account Manager/Hybrid managing the customer thereafter
  • Manage prospects expectation post signing up a product
  • Manage all activity and reporting via CRM and report server daily to effectively manage and secure your prospect base
  • Managing and actioning ongoing promotions/campaigns/strategic decisions throughout the prospect base
  • Keep the prospect base appraised of any changes or new product development/services within the Connect Group
  • ADHOC requests as and when required


  • Computer literacy
  • Matric essential
  • Customer service qualification advantageous.
  • 3 or more years’ experience in sales and as an account manager

Required Skills:

  • Strong customer service and interpersonal skills for dealing with different types of customers and clients
  • Excellent verbal and written communication skills to communicate product ideas to clients
  • Strong organizational skills and attention to detail
  • South African Drivers’ License and own vehicle.
  • Strong sales / cross-selling skills