Job Title

Senior Operations Manager – Cleaning Solutions

South Africa, Western Cape
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Market Related
Area: South Africa, Western Cape
Sector: Cleaning
Posted: 20 March 2024

Job Details

 

We are in in search of a dynamic and seasoned Divisional Manager to take the lead in managing multiple contract cleaning sites within the Cape provinces.

 

Duties & Responsibilities

Your key responsibilities will include:

  • Client and customer relations
  • Leading cleaning staff
  • Company image and growth
  • Budget and finances
  • Following company standards and regulations
  • Quality control
  • Cash management and profitability
  • Human resources
  • Operational standards
  • Innovation
  • Staff uniforms
  • Approving monthly reports
  • Developing cleaning managers
  • Upholding company values
  • Biometric system operation
  • Stock control
  • Operational excellence
  • Succession planning, branding, contract retention, and labor optimization

 

Skills and Competencies

  • Proven leadership and relationship building with excellent communication and interpersonal skills.
  • Communication and Interpersonal Skills Experience managing and motivating teams in a dynamic environment.
  • A keen eye for detail with the ability to multi-task and prioritize effectively.
  • Strong client service focus and a commitment to exceeding expectations.
  • Experience in the food service industry a plus!
  • Proficiency in financial management, performance analysis, and HR processes.
  • Strategic thinker with a problem-solving mindset and a focus on continuous improvement.
  • Ability to perform well in a demanding environment
  • Understanding and adhering to company policies, regulations and quality standards
  • Computer proficiency in MS Office
  • Knowledge of legislation relevant to the cleaning industry.

 

Qualifications

  • Minimum Matric / Grade 12.
  • Relevant tertiary qualification and/or equivalent experience.
  • Must have a valid driver’s license and own reliable vehicle.
  • Minimum of 5 years management experience in similar role.