Creditors Controller

Job Purpose

The Creditors Controller is responsible for the accurate, complete, and timely processing and reconciliation of restaurant supplier accounts at head office level. The role acts as a key liaison between restaurant operations, suppliers, and the finance team, ensuring adherence to financial controls, accounting standards, and internal procedures.

Competence Requirements Knowledge and Experience Required

• Strong understanding of accounting principles and their practical application
• Proven experience in bookkeeping and creditor management
• Experience working with accounting systems and financial reconciliations
• Solid Excel skills, including basic formulas and worksheet analysis
• Understanding of VAT principles and control accounts
• Relevant accounting or finance qualification

Roles, Skills, and Attributes

• Strong problem-solving and analytical skills
• Effective written and verbal communication skills
• High level of credibility and professional presence when engaging with restaurant managers and suppliers
• Excellent attention to detail, accuracy, and timeliness
• Deadline-driven with the ability to manage multiple priorities
• Proactive attitude with a growth mindset
• Strong sense of accountability and ownership

Key Outputs and Accountabilities 1. Creditors – Direct Suppliers

• Act as the primary point of contact between restaurant administration teams and head office finance
• Serve as a central liaison between multiple suppliers and head office
• Receive, review, and validate all supplier documentation from restaurant administration to ensure accuracy and completeness
• Match transactions on the accounting system to supporting documentation to ensure valid, complete, and accurate capture
• Maintain orderly and compliant filing of all creditor documentation
• Ensure adherence to disciplines, controls, and procedures (DCPs) relating to documentation prepared by receiving departments, cash offices, and administration teams
• Identify and report non-compliance with controls to management
• Perform daily reconciliation of sales and purchases between operational systems and the accounting system
• Prepare creditor reconciliations and submit them to management within agreed deadlines
• Resolve outstanding supplier queries and claims timeously

2. Bookkeeping and Financial Duties

• Capture month-end journals, including depreciation, accruals, and stock-related entries
• Maintain and reconcile VAT control accounts
• Perform monthly analysis of income and expenses to ensure completeness, accuracy, and validity
• Identify opportunities for cost savings and efficiency improvements
• Highlight favourable and unfavourable expense trends
• Identify and report risks relating to financial controls
• Prepare monthly management packs for review
• Prepare and reconcile balance sheet control accounts on a monthly basis
• Assist with the preparation of monthly VAT returns for submission
• Analyse and capture monthly restaurant petty cash reconciliations
• Perform additional finance-related tasks as requested by the direct manager