Field Service Technician

JOB TITLE
Field Service Technicians x 2
BRANCH & DEPARTMENT: Boksburg Branch

MINIMUM SKILLS AND KNOWLEDGE REQUIRED
• Matric Certificate or equivalent
• Higher Mechanical Qualification Advantageous
• Red Seal trade test millwright
• Minimum of three (3) years’ mechanical experience in hydraulics environment
• Must be Computer Literate (MS Office – Specifically MS Word, Excel and PowerPoint)
• Knowledge of SYSPRO will be advantageous.
• Individual must be dynamic, motivated and sales driven.
• Understand tribology and contamination control
• Comprehensive knowledge of fluid power principles and components
• Skilled at fault finding fluid power systems
• Skilled steel tube fitting
• Basic welding and general fitting experience
• Understanding of electrical control systems
• Fully conversant in hydraulic/pneumatic circuit diagrams
• Must know how to use test equipment and measuring instruments
• Technical Report Writing Advantageous
• Must be medically fit
• Must be bilingual

BEHAVIOURAL DIMENSIONS REQUIRED:
• Must be prepared to work weekends and overtime if required
• Must be prepared to do standby
• Must have a valid driver licence
• Must have good housekeeping skills
• Must work neatly and cleanly
• Must have good attention to detail
• Must have the ability to work under pressure
• Must be customer/service orientated
• Must have good communication skills
• Must be a dynamic, motivated self-starter
• Must be able to work independently
• Must be able to advise customers on system upgrades, modifications
• Must have no criminal record

BRIEF DESCRIPTION OF KEY PERFORMANCE AREAS:
• Servicing and repairing hydraulic and pneumatic systems.
• Fault finding and repair of hydraulic and pneumatic components.
• Select the correct products or assist customers with product selection to replace opposition product in the field.
• Collaborate with colleagues and customers to exchange information, such as marketing opportunities or preventative maintenance requirements.
• Keep accurate records of service/repair work including time keeping and spares /components used?

Provide technical support and/or service to customers on the hydraulics products sold in terms of the following, as required:
o Installation
o Commissioning
o Fault finding
o Repair
• Effectively manage and ensure full compliance to the SHEQ Management System.