External Sales Executive – Projects & Specification (Tile Division)

Who Belongs at Stiles?

At Stiles, we don’t just hire employees, we welcome style-setters, champions of quality, and advocates of integrity. If you’re someone who finds joy in doing things right (and doing them stylishly), who believes that honesty and hard work are non-negotiables, who thrives in a culture built on mutual respect, who is proactive, reliable and hungry to grow, then you’ll feel right at home here. We’re looking for people who are creative yet grounded, humble yet confident, and enthusiastic about solving problems and making an impact. Individuals who take initiative, communicate with clarity, are teachable, and aren’t afraid to roll up their sleeves, all while keeping it stylish. People who care not only about product but about people. Those who understand that style isn’t just how something looks, it’s how you carry yourself, how you work with others, and how you show up every day. We value those who are bold enough to lead, humble enough to learn, and driven enough to grow alongside us. Our culture is rooted in gratitude, ubuntu, and purpose. We celebrate wins without ego, challenge each other with respect, and remember that our success is shared, with each other, with our customers, and with our communities. If you believe that quality will always outweigh price, in products and in people, and that excellence should never come without style, Stiles might just be your next home.

 

Position Overview:

Stiles is seeking a dynamic and highly professional External Sales Executive with a proven track record in securing project specifications, building long-term professional relationships, and converting design intent into actual sales. This individual will be responsible for representing our full range of tile products to architects, interior designers, developers, and project stakeholders – ensuring that our offering is the product of choice in medium to large-scale developments across commercial, residential, and hospitality sectors.

Key Responsibilities:

1. Client Relationship Development

• Develop and maintain strong consultative relationships with key specifiers: architects, designers, QS firms, developers, and contractors.

• Regularly visit client offices and job sites for face-to-face presentations, showroom tours, CPDs, and lunch-and-learns.

• Actively prospect new leads, nurture existing accounts, and convert interest into specification and orders. 2. Product Specification & Promotion

• Present and promote the company’s full tile range with emphasis on technical performance, design appeal, sustainability, and project suitability.

• Assist clients during project planning phases to secure specification and avoid substitution. • Confidently demonstrate samples, product boards, and installation detailing.

3. Project Tracking & Conversion

• Track the full lifecycle of projects: from concept to tender, to procurement and final delivery.

• Liaise with internal logistics, pricing, and technical teams to ensure project continuity.

• Monitor project progress and ensure follow-through to actual order placement.

4. Sales & Territory Management

• Maintain and grow sales volumes within a defined territory.

• Plan strategic call cycles and appointments to maximize productivity and sales pipeline.

• Achieve and exceed monthly, quarterly, and annual sales targets as defined by management.

5. Market Intelligence & Strategic Input

• Keep informed on competitor products, architectural trends, and new builds in the pipeline.

• Provide weekly feedback, sales forecasts, and reporting to the external sales head and CEO.

• Collaborate with marketing and product development to align product positioning with market needs. 6. Technical     & Design Support

• Understand and explain technical specs (e.g., PEI, slip ratings, formats, rectified vs pressed edges, etc.).

• Offer accurate guidance on installation techniques, surface prep, and maintenance best practices.

• Resolve site issues or product questions in collaboration with internal departments.

7. Industry Engagement

• Represent Stiles at expos, networking events, and trade functions.

• Host and organize CPDs, site tours, and showroom activations in partnership with design firms.

Candidate Profile:

Minimum Requirements

o Three to five years in external sales in the tile, sanitaryware, flooring, or architectural finishes sector.

o Demonstrated ability to work with professionals at specifier level (architects, interior designers, developers).

o Deep product knowledge, including tile formats, technical specs, and installation.

o Experience managing a project pipeline and navigating construction timelines.

o Proven experience working with architects and designers

o An existing and active client database

Competencies & Skills

• Strong verbal and written communication skills.

• Confident presenter (small and large audiences).

• Effective time management and pipeline discipline.

• Familiarity with CRM systems and drawing tools (advantageous).

Personal Attributes

• Target-driven and resilient under pressure.

• Self-managed with a proactive mindset.

• Problem-solver with a service-first attitude.

• Neat, presentable, and credible with industry professionals.

Logistical Requirements

• Valid driver’s license and reliable vehicle.

• Willingness to travel within assigned territory and nationally when required.

• Flexibility to attend events outside traditional working hours.

Package Offering:

• Competitive basic salary (based on experience)

• Commission or incentive structure based on targets

• Support from an established internal sales and technical team

• Career growth into senior or national roles within Stiles