Finance systems and FinOps Manager

Finance Systems and FinOps Manager

A high-volume, fast-moving financial services environment needs Finance systems that are bulletproof, automated, and always audit-ready. This Finance Systems and FinOps Manager role sits right at that intersection of banking tech, financial accounting, and payment operations – owning the platforms, the data, and the money flows behind millions of transactions.

CORE PURPOSE

This is a hybrid role combining deep financial systems ownership with hands-on FinOps leadership. The Finance Systems and FinOps Manager becomes the go-to owner for Finance platforms and payment operations: designing sub-ledgers, building automated reconciliations, overseeing settlements and exceptions, and making sure Finance data is right first time, every time.

KEY RESPONSIBILITIES

• Finance Systems Ownership & Administration
• Act as primary system owner for all Finance platforms, including Dynamics 365 F&O, iCompare, AFS tools, budgeting and treasury systems
• Own the Finance layer of Databricks – defining data requirements, validating outputs, and enforcing data quality standards
• Configure and maintain workflows, roles, permissions and controls across Finance systems
• Serve as the single point of contact into Group IT for Finance-related infrastructure, integrations and escalations
• Monitor system performance, proactively spotting and resolving issues before they hit Finance operations or regulatory reporting
• Maintain current system documentation, process maps and configuration records
• Business Requirements & Change
• Own all Business Requirements Specifications for Finance systems
• Translate Finance needs into clear, technically precise requirements for IT and vendors
• Lead Finance workstreams in system design and architecture sessions
• Design and run UAT – writing test scripts, coordinating execution and managing defect resolution
• Govern change requests from initiation through to go-live, maintaining logs and version history

Automated Reconciliations

• Design and build automated reconciliations across all bank accounts, products and payment rails (card, EFT, VAS, interbank)
• Define and document reconciliation rules and standard processes across products
• Work with IT and Data teams to validate financial data lineage from source to GL
• Build dashboards and reporting for FinOps to give real-time visibility of recon status and exceptions
• Perform root cause analysis on reconciliation breaks, financial exceptions and system failures
• Sub-Ledger & Ledger Architecture
• Design sub-ledger architecture for all banking products and new product launches
• Design and govern integration between iCompare (sub-ledger) and Dynamics F&O (GL), with automated postings and full audit trail
• Advise on financial entries and posting designs for new products and transaction types
• FinOps Operations
• Lead day-to-day FinOps operations across merchant funds, settlements and interbank payments
• Manage daily settlement reconciliations for all products and payment rails
• Drive automation of manual FinOps processes to reduce operational and settlement risk
• Represent Finance during operational escalations and incidents affecting payments and settlements
• Integration, Data & Vendor Governance
• Own Finance requirements for all data consumed from Databricks, including regulatory and reporting datasets
• Validate Finance data outputs and escalate pipeline failures under defined SLAs
• Define and document Finance data quality standards, business rules and expected data lineage
• Manage vendor relationships for Finance systems – licences, renewals, escalations and roadmap alignment
• Represent Finance in IT governance forums, including CAB, and monitor adherence to Finance–IT SLAs
• REQUIREMENTS
• BCompt, BCompt Honours, or equivalent accounting qualification – strong financial accounting base is essential
• NQF level 7 in a related field
• 10+ years in financial systems roles within banking or financial services
• Proven experience designing and implementing automated financial reconciliations (card, EFT, VAS, interbank payment rails)
• Hands-on experience designing financial sub-ledgers and ledger systems for banking products
• Strong experience writing BRS documentation and translating Finance requirements into technical solutions
• Solid FinOps operations experience – settlements, float management, exception resolution, merchant reconciliations
• Demonstrable team leadership experience, able to lead and develop technical specialists

KEY COMPETENCIES

• Finance-tech fluency and build delivery capability
• Strong problem-solving and automation mindset
• High ownership, accountability and resilience
• Confident stakeholder management and leadership skills
• Comfortable with change, complexity and high-volume transaction environments
• Step into a role where Finance systems, payment operations and data all run through you – and shape how modern, high-volume financial services really work behind the scenes.