HR Officer

Job Purpose

• To deliver end-to-end HR services across operational sites, with a strong focus on Industrial Relations, ensuring compliance with labour legislation and supporting line management in all people-related matters.
• This role serves as the primary HR contact across multiple sites.

Key Responsibilities
Industrial Relations

• Manage disciplinary processes end-to-end (investigations, hearings, outcomes)
• Handle grievances and dispute resolution
• Represent the company in external dispute resolution forums where required
• Advise line management on labour law, procedures, and risk
• Ensure procedural and substantive fairness

Employee Relations & Advisory 

• Act as a trusted advisor to supervisors and employees across sites
• Provide guidance on policies, procedures, and workplace issues
• Promote consistent and fair application of HR practices

HR Operations (Full Lifecycle) 

• Manage onboarding, transfers, and terminations
• Maintain employee records and HR systems
• Support workforce planning with line management
• Ensure effective HR service delivery across multiple sites

Recruitment 

• Partner with line management on hiring requirements
• Participate in interviews and guide fair, compliant selection decisions
• Review and approve shortlisted candidates provided through sourcing support
• Ensure recruitment processes are applied consistently and in line with company standards

Performance & Incapacity Management

• Support performance management processes
• Guide managers on poor performance and incapacity procedures

Compliance & Governance

• Ensure compliance with applicable labour legislation and internal policies
• Maintain HR policies and procedures
• Support audits and inspections

Reporting & Insights 

• Compile HR reports (headcount, absenteeism, IR trends)
• Provide input to the Commercial Manager on people-related risks 

Key Competencies 

• Strong Industrial Relations expertise
• Sound knowledge of labour legislation
• Ability to operate independently across sites
• Strong conflict resolution and negotiation skills
• Practical, hands-on approach 

Minimum requirements 

• Diploma/Degree in HR or Labour Relations
• 3–6 years’ HR generalist experience with strong IR exposure
• Proven experience managing disciplinary hearings and dispute resolution
• Experience in operational environments (advantageous)
• Valid driver’s licence and willingness to travel between sites 

Role Fit

• A hands-on HR professional comfortable working in an operational environment, engaging directly with employees and line management across multiple sites, and taking ownership of IR and HR processes.