Network Administrator

A leading organisation in the automotive industry is seeking a VOIP-focused Network Administrator for a 3-month fixed term contract, with a strong emphasis on extensive VOIP systems knowledge and hands-on experience within a structured, governance-driven enterprise environment. While supporting and maintaining the broader enterprise network — including Cisco Meraki switching and WiFi, VeloCloud SD-WAN, and multi-vendor platforms — your primary responsibility will be to stabilise, enhance, and support the VOIP environment at both operational and project level. You will execute voice and network upgrades, provide first- and second-level support with a strong voice focus, ensure optimal call quality and performance, and operate strictly within established change management frameworks. Working closely with senior network engineers, you will play a critical role in maintaining voice service continuity, supporting documentation and reporting standards, and contributing to knowledge sharing within a highly professional enterprise setting.

Requirements:

• CCNA certification (essential) with a minimum of 3+ years’ network infrastructure experience
• Advanced knowledge and experience with VOIP.
• Strong routing & switching fundamentals with solid understanding of TCP/IP and firewall basics
• Experience working in multi-vendor enterprise network environments
• Proven hands-on exposure to Cisco networking equipment, basic firewall configuration, and network monitoring tools
• Strong troubleshooting methodology and ability to resolve complex network issues
• Comfortable operating within structured governance and change management frameworks
• Detail-oriented with strong problem-solving, communication, and documentation skills Advantageous: SD-WAN (VeloCloud), VoIP (SIP/RTP/QoS), Azure/AWS cloud networking, Cisco Meraki wireless, automation tools, basic Python or PowerShell scripting Additional certifications such as Network+, Security+, PCNSA, or vendor-specific credentials are beneficial
• Willingness to work in a 3-month fixed-term contract role within an automotive enterprise environment, including possible on-call rotation, occasional after-hours support, and limited travel

Responsibilities

• Projects & Implementation
• Execute network infrastructure projects
• Perform equipment installations and configuration deployments
• Support network migrations and technology implementations
• Work under senior guidance in line with project specifications

Maintenance

• Conduct scheduled and preventive maintenance
• Apply firmware and configuration updates
• Ensure optimal performance of network infrastructure components

Technical Support & Knowledge Transfer

• Provide first- and second-level network support
• Troubleshoot routing, switching, and connectivity issues
• Document solutions and contribute to knowledge sharing

Critical Issue Management

• Respond to incidents within defined SLA frameworks
• Assist with troubleshooting and escalation
• Participate in structured incident response processes

Reporting & Documentation

• Maintain accurate network documentation and diagrams
• Generate performance and operational reports
• Contribute to standard operating procedure development