Sales Manager

Purpose
To ensure every contracted tonne moves, bills and collects as agreed. Maximize truck and train capacity utilisation on live contracts, run SLA compliance, and protect clients and the group from demurrage and reconciliation disputes.

Key Responsibilities
• Contract retention & expansion
• Asset utilisation
• Demurrage avoided
• SLA compliance
• Collections
Duties
• Own day-to-day contract compliance and SLA performance across all key accounts; run the account review cadence.
• Maximize asset utilisation: fill truck and train capacity on contracted lanes; flag under-utilization to BD for top-up volume.
• Mitigate demurrage: enforce stockpile buffer discipline, vessel nomination windows (6-week planning rhythm) and agent oversight.
• Own reconciliation integrity: weighbridge-to-port-to-vessel-draft three-way matching; resolve disputes inside SLA timelines.
• Drive renewals and expansion on existing accounts — the farming quota — and co-design hybrid contracts with BD (collaboration kicker)

Skills Required
• 12–15+ years senior commercial leadership in bulk logistics, mining supply chain or freight rail;
• Credible at board and parastatal-executive level
• Track record running margin-accountable P&Ls and multi-party infrastructure deals

Competencies
• Exceptional Interpersonal Skills
• Logistics & Transport Knowledge
• Negotiation
• Relationship Management
• Leadership & People Management