Resort General Manager

Position Name:                                       Resort General Manager

Location:                                                   Riveira Suites

Reporting To:                                          Regional Manager  –  Cape Town

Commence Employment:                     Asap

 

 

 

KEY RESPONSIBILITIES

 

• The management of the Resort on behalf of First Group.
• All duties associated with the management and control of the assets of the Resorts
• The Management of the performance of all staff and contract personnel employed at the Resort.
• Ensuring that all policies and standards set by the Management Agent of the employer are strictly adhered to at all times, with particular reference to the ongoing maintenance of all buildings, equipment and furnishing, including the provision of guests services, financial controls and administration.
• Ensure compliance and Labour legislation, Health & Safety and Food safety regulations. Implement SOPS and quality Control audits across departments.
• Ensuring that all staff and contract personnel employed at the Resort are at all times properly and adequately trained and fully conversant with all aspects of the duties they are required to perform.
• The implementation and management of guest services, entertainment programs and other guest facilities to the standards determined by the employer from time to time.
• The implementation of all systems, facilities and structures as determined by the employer from time to time.
• The management and reporting on all such areas as determined by the Employer’s policy and procedures.

 

 

 Competencies Required

 

 

• Strong Project Managerial Skills
• Attention to detail – Be able to work under pressure
• Excellent communication skills (verbal and written)
• Team Player – Excellent People skills and ability to use your initiative.
• Excellent Time Management
• Decision making and problem solving
• Strong financial acumen and administration skills

 

 

 

 

Qualifications & Experience

 

• Diploma or Degree in Hospitality Management or Business Administration
• Familiar with PMS,POS, and revenue management systems
• Strong Financial Literacy and acumen
• Experience in handling Food and Beverage
• Rooms Division, Reservations Experience
• Opera and Micros experience

 

 

 

NB: Should you not hear from the HR Department within 2 weeks, kindly consider your

application unsuccessful.