Technical Manager – Quality Control

Purpose

To ensure that products produced are fit for purpose, consistent and meet external and internal standards and that products and processes comply with ISO GMP and quality standards.  To ensure that products developed are compliant with regulation and legislation and to   provide Product Information that is complete, compliant and up to date.

Duties but not limited to:

1. Advisor: Provide Data driven insights through report analysis
2. Convincer: able to communicate with internal and external stakeholders at all levels
3. Creator: able to think out of the box to find solutions to problems and recommend process changes
4. Cultural ambassador: implement the INUKA values and culture in the execution of duties and through interactions with all
5. Forecaster: Perform forecasting analyses and predict future demand (out of the box solutions)
6. Investigator: able to identify problems/concerns with all departments and inform relevant parties
7. Quality assurer: Consistently checks the detail and quality of every job executed
8. Reporter: Able to compile and give feedback in a professional format to Management
9. Team player: Communicate between teams positively and confidently to achieve goals 

Take overall responsibility for ISO 22716 GMP, Sedex SMETA and ISO 9002 for the company

Key Performance Indicators (KPIs)

1. ISO, GMP & Quality Management Systems
2. OOS, Deviations & Concessions Management
3. Regulatory Compliance & Product Labelling
4. Department Management & Staff Performance
5. Technical & Management Reporting
6. Customer Audits & CAPA Management
7. Customer Complaints & Product Recalls
8. Product Information Files, Specifications & MOM
9. Raw Material Compliance

Essential

•  Taking Action
• Adopting Practical Approaches
• Managing Tasks
• Making Decisions
• Interpreting Data
• Generating Ideas
• Interacting with People
• Developing Strategies
• Showing Composure
• Establishing Rapport
• Convincing People
• Challenging Ideas
• Developing Expertise
• Providing Insights
• Upholding Standards
• Following Procedures
• Meeting Timescales
• Examining Information
• Checking Things
• Producing Output