Junior Business Analysis and Academy Coordinator

Matrix Design Africa is an innovative global technology company that designs, develops, and supports our own powerful software solutions, including a fully integrated ERP system used by organizations around the world. Our collaborative team is dedicated to creating technology that drives efficiency, empowers businesses, and delivers meaningful results.

We’re looking for a motivated and detail-oriented Junior Business Analyst & Academy Coordinator to join our team. This unique role offers the opportunity to gain hands-on Business Analysis experience while taking ownership of our learning platform, training content, and documentation processes.

If you’re eager to grow your BA skills and coordinate learning and documentation activities, we’d love to hear from you.

 

The Logistics

Location: Wapadrand, Pretoria East, Gauteng. This is an office-based position

Department: Customer Relations. (CRM)

Type: Full Time (Office based)

 

About the Role:

You will be responsible for:

• Manage and maintain the Academy platform, ensuring training content, documentation, and records are accurate and up to date.
• Creating and editing and maintaining training video content for the Academy.
• Ensure documentation standards, consistency, and version control are maintained across all materials.
• Assist in creating and maintaining training content for internal and external users.
• Assist with Business Analysis activities, including gathering, documenting, and maintaining business and functional requirements.
• Support the creation and maintenance of implementation and process documentation, including BRS, FDS, user guides, and related materials.
• Involvement with client related conversations to better understand client business needs and translate them into clear, structured documentation.
• Support implementation activities, testing, and other BA-related tasks where required.

Requirements:

• Strong written communication and documentation skills.
• Great administrative and organisational skills and strong attention to detail.
• Comfortable working with documentation, processes, and structured information.
• Good Microsoft Office skills (Word, Excel, PowerPoint).
• Experience with LMS/Academy platforms or training coordination will be advantageous.
• Relevant qualification in Business Analysis, Information Systems, or a related field. Candidates with qualifications or experience in creative disciplines such as design, video editing, content creation, or digital media are also encouraged to apply.
• Exposure to or interest in Business Analysis and requirements gathering.
• Accounting or financial knowledge at Matrix or University level will be beneficial.
• Previous video editing or content creation skills and experience will be beneficial for training video purposes
• Valid driver’s license and Passport and the ability to travel as required from time to time.

 

About Matrix Design Africa:

 

At Matrix Design Africa, we believe our people are the driving force behind our success. As part of the global Matrix Design Group, we bring together over 40 years of expertise with fresh opportunities for growth and innovation. With a presence across six continents, we’re passionate about delivering intelligent business solutions while building a workplace where collaboration, creativity, and career development are at the heart of what we do. Joining us means being part of a team that values your skills, invests in your future, and celebrates the impact you make every day.

 

Read more about MDA here: https://matrixteam.africa/index.html

 

PLEASE APPLY VIA THE FOLLOWING LINK : https://my.wamly.io/invite/MDACareers/5358a1d8