School Administrator – remote

Support an accessible, engaging online school by becoming a trusted first point of contact for parents, learners and colleagues. This fully remote role suits an organised, service-focused administrator who is comfortable using digital platforms and working independently from home.

ABOUT THE ROLE

• Manage incoming phone calls, WhatsApp messages, emails and general parent enquiries with warmth, clarity and professionalism.
• Provide parents with reliable guidance and practical support throughout their engagement with the school.
• Maintain an accurate, up-to-date school calendar.
• Support the admissions team during busy enrolment periods.
• Assist teachers and internal teams with administration, coordination and process oversight.
• Help facilitate a smooth onboarding experience for new staff members.
• Communicate effectively across a digital learning environment supporting families, learners and educators.

WHAT YOU’LL NEED

• Strong written and verbal communication skills in English.
• A friendly, empathetic and detail-focused approach to service delivery.
• Confidence learning and using digital platforms, including Google Workspace, messaging applications and administration systems.
• Good self-management and time-management skills.
• The ability to solve problems independently while working remotely.
• A proactive, organised approach to handling varied administrative priorities.
• A reliable internet connection with a minimum upload speed of 50 Mbps.
• A laptop or desktop computer with a working camera and microphone for online meetings and troubleshooting.

NICE TO HAVE

• Previous administrative or customer-support experience.
• Experience working in education, online learning or an education technology environment.
• Experience supporting enrolment, onboarding or school administration processes.

WHY JOIN US

• Work fully remotely from your home.
• Support parents and learners within an innovative online education environment.
• Contribute to a school model built around structured digital learning, individualised support and meaningful connection.
• Work alongside educators and professional colleagues in a collaborative, fast-growing online school.
• Build your experience in school administration and the education technology sector.
• Submit your application to be considered for this fully remote School Administrator opportunity.