Field Sales Manager

Location:             Johannesburg (no office – work from home and in the trade daily)

We are a people-first beauty company on a mission to give everyone a voice through skincare. We create physical, digital, and offline experiences inspired by our community that foster connection, inspire a sense of belonging, and invite people to participate in our company.  We are inclusive, customer-devoted, curious, courageous, discerning, and result-driven.

We are a high-end skincare and lifestyle brand that caters to consumers’ needs for non-toxic and luxury-based products. The brand has a loyal customer base and is planning for rapid global expansion over the next three to five years, through a robust omnichannel go-to-market strategy, both locally & abroad.

An exciting opportunity exists for a Field Sales Manager – JHB. This position plays a vital role within our company, overseeing and managing sales activities within a specific geographic area. This position is integral to driving sales, achieving targets, and ensuring consistent revenue generation. This role offers an exciting opportunity for a motivated and results-oriented individual to make a significant impact within our sales channel.

ROLES AND RESPONSIBILITIES:

Sales Targets and Reporting:

• Achieve monthly sell-through targets, resulting in replenishment and stock turn. Develop monthly route lists to visit all stores within the assigned territory, utilizing the Skynamo app for all visits.
• Build and maintain strong relationships with agencies, regional managers, stores, and internal/external stakeholders.
• Log all returns/RTVs via Skynamo with valid reasons, ensuring timely processing within given cycle
• Keep management informed by submitting activity and results reports regularly via the Skynamo app.

Route Planning and Execution:

• Develop monthly route lists to visit all stores within the assigned territory, utilizing the Skynamo app for all visits.
• Build and maintain strong relationships with agencies, regional managers, stores, and internal/external stakeholders

Return and Stock Management:

• Log all returns/RTVs via Skynamo with valid reasons, ensuring timely processing within given cycle dates.
• Responsible for proper packing and logging of stock returns, adhering to the Returns process.
• Ensure adherence to merchandising and shelf health standards in all outlets serviced, including managing sell-by dates, damages/returns, and shelf flows/planograms

Point of Sale and Sampling Management:

• Accountable for Point of Sale booked out for the territory, addressing any issues at store level promptly.
• Manage sampling sachets and testers, ensuring regular replenishment and correct distribution.

In-store Activations and Events:

• Plan and execute in-store activations and events to drive market penetration, particularly in clean beauty.
• Manage promotional items/material/stock
• Track and report on sales achieved

Customer Service and Training:

• Utilize excellent people skills to drive customer service ethos with customers and retailers.
• Conduct training and workshops to transfer product knowledge effectively, including refresher training as needed

Competitive Analysis and Complaint Resolution:

• Monitor competition and gather marketplace information on pricing, products, and merchandising techniques.
• Resolve customer complaints promptly, investigating problems and developing solutions.

Expense Management:

• Maintain accurate records of all company expenses, logging monthly expense sheets in a timely manner.

ESSENTIAL REQUIREMENTS:

• Proven experience in field sales management, preferably within the beauty or consumer goods industry.
• Strong organizational and time management skills.
• Self-motivated, go getter with a drive to achieve sales targets
• Excellent communication and negotiation skills.
• Proficiency in using sales management tools and applications, such as Skynamo.
• Flexibility to travel and work weekends as required

BENEFITS

1. The opportunity to play a key role in the growth and management of one of South Africa’s most exciting small enterprises.
2. Opportunity to grow within the company and gain cross functional experience.
3. Working with a small SME allows for creative thinking and innovative leadership