Finance & Supply Chain Support Specialist (D365 F&O / AX2012)

We are seeking a highly skilled Finance & Supply Chain Support Specialist with strong experience in Microsoft Dynamics 365 Finance & Operations or AX 2012.  You might be an in-house F&O Sfpply Chain COntroller or a Business Analyst in the FInance or SCM field?

In this advertised role, you’ll act as a key link between Finance, Operations, and IT, providing functional support, troubleshooting, and process optimisation across the business. It’s a fantastic opportunity for a Finance professional or ERP Super User who enjoys helping others, improving systems, and ensuring smooth day-to-day operations.

Key Responsibilities

• Provide first- and second-line functional support for Finance and Supply Chain users within D365 F&O / AX2012.

• Troubleshoot issues across modules such as General Ledger, Accounts Payable/Receivable, Procurement, Inventory, and Costing.

• Manage and prioritise support tickets, ensuring timely resolution and user satisfaction.

• Work with IT and external partners to test system changes, patches, and enhancements.

• Document and maintain process maps, user guides, and training materials.

• Support month-end and year-end processes, ensuring data integrity and accurate reporting.

• Assist with data analysis, reconciliations, and reporting improvements using ERP tools.

• Identify and drive continuous improvement initiatives to enhance process efficiency and user experience.

What You’ll Bring

• Strong background in Finance, Supply Chain, or ERP system support.

• Hands-on experience with Microsoft Dynamics AX2012 or D365 Finance & Operations (Finance and/or SCM modules).

• A solid understanding of finance processes, such as P2P, O2C, GL, and Inventory.

• Excellent problem-solving skills and a proactive approach to issue resolution.

• Ability to communicate effectively with users, IT teams, and management.

• Detail-oriented mindset with strong documentation and analytical skills.

• Experience in user training, testing, or system rollout support is a plus.

Why Join Us

• Be the go-to expert for Finance and Supply Chain support in a modern D365 environment.

• Gain exposure to end-to-end business processes and digital transformation initiatives.

• Work with a supportive, collaborative team where your input directly improves operations.

• Opportunities to progress into functional consulting, systems analysis, or process improvement roles.

Next Steps

If you’re an experienced ERP user or Finance professional who enjoys solving problems, supporting teams, and improving systems, we’d love to hear from you.
Apply today to play a key role in supporting our Finance and Supply Chain operations.