Internal Sales Representative

Purpose of the position:

To provide an efficient service and support to all PSA customers, Sales Representatives and PSA Technical Team. To meet and exceed individual targets whilst ensuring a high level of quality.

 

Requirements:

 

Experience (required):

• 3-5 years’ experience in Admin and customer service
• Computer literacy – MS Office

 

Experience (preferred):

• Pastel experience

 

Education (required):

• Matric – Minimum job requirement
• Tertiary Qualification advantageous

 

Personal Skills and Competencies

• Excellent listening skills
• Strong verbal & written communication skills, telephone etiquette
• Resilience – being able to handle/deal with complaints from customers
• The ability to work as part of a team
• Be self-driven & pro-active
• High sense of urgency
• Excellent phone manner
• Customer focus
• Technically minded
• Planning ability
• Self-disciplined and driven to meet sales budget
• Ability to build good relationships
• Ability to close deals efficiently and effectively
• Be a self starter who shows initiative