Quality Assurance Lab Technician

Purpose

The Quality Assurance and Lab Technician is responsible for conducting accurate and consistent inspections, tests, and verifications to ensure that raw materials, in-process materials, and finished products meet internal and customer quality standards. The role supports production and R&D teams through continuous quality monitoring, documentation, and process improvement while maintaining compliance with systems.

Key Performance Areas (including but not limited to):

Conduct daily quality checks on raw materials, in process, and finished products.

Perform tensile, dimensional, and visual tests to ensure conformity to customer standards.

Document and report any deviations or non-conformances identified during inspections.

 Generate Certificates of Evaluation (COE) or Certificates of Conformance (COC) for product release.

Verify process control parameters and ensure first-off approvals are correctly executed.

Collaborate with production teams to address quality issues and recommend corrective actions.

Maintain accurate and traceable quality records and assist in data analysis for process improvement.

Support implementation and maintenance of ISO 9001 and ISO 14001 systems.

Participate in internal and customer audits by preparing quality documentation and records.

Promote Health, Safety, and Environmental compliance within the workplace.

Conduct mechanical and physical tests such as tensile strength, elongation, puncture resistance, and permeability.

Monitor production processes and ensure compliance with product specifications and standards.

Assist with customer claim investigations, support root cause, and corrective action (8D) processes.

Maintain calibration and accuracy of all laboratory testing equipment.

Assist in developing and refining test methods to improve accuracy, efficiency, and repeatability.

Support product trials and R&D initiatives by preparing test samples, performing analyses, and reporting findings.

Participate in supplier audits and contribute to supplier quality performance assessments.

Provide technical training and support to production personnel on testing procedures and quality standards.

Ensure safe laboratory practices and compliance with safety procedures at all times.

Qualifications & Skills:

Education: National Diploma or Certificate in Textile Technology, Materials Science, or Quality Management.

Experience: Minimum 3 years’ experience in nonwoven, textile, or geotextile quality control or laboratory testing.

Proficient in ISO 9001 and ISO 14001 standards

Experience in performing mechanical and physical testing using laboratory instruments.

Computer literacy in Microsoft Word, Excel, and ERP systems such as AX, XAL, or SAP.

Forklift license would be advantageous.

Knowledge of Lean Manufacturing or Six Sigma principles preferred.

Key Competencies

Attention to detail and strong analytical skills.

Ability to interpret technical specifications and test results.

Good communication and teamwork abilities.

Problem-solving mindset with a focus on continuous improvement.

Ability to work in a pressurised manufacturing environment.