Administrator

Health and Safety

• Ensure compliance with company Health & Safety policies and procedures.
• Report any hazards, incidents, or near-misses immediately according to protocol.
• Maintain safe work practices and contribute to a safe working environment.
• Participate in Health & Safety meetings and training when required.

 

Operational Objectives

Learner Data Administration

• Capture, verify, and maintain learner information in the company’s internal database.
• Upload learner competencies and achievements to external LMS platforms, including CETA, DOEL, QCTO, and IWH.
• Ensure compliance with SETA and regulatory reporting requirements.

Training Material Management

• Prepare, organise, and distribute training materials for consulting facilitators.
• Maintain an up-to-date inventory of training resources and ensure availability for scheduled sessions.
• Liaise with facilitators to confirm material requirements ahead of training dates.

Quality & Compliance

• Ensure all learner records and uploads meet quality assurance standards.
• Keep abreast of changes in LMS requirements and SETA/QCTO compliance guidelines.

General Office Administration

• Provide administrative support to the training coordination team.
• Assist with scheduling, document filing, and communication with learners and facilitators.
• Submission of attendance registers to client who sends requests.

 

 

Management and Compliance

• Ensure all learner records and uploads meet quality assurance standards.
• Keep abreast of changes in LMS requirements and SETA/QCTO compliance guidelines.

 

 Personal Development

• Engage in continuous professional development relevant to administrative and LMS functions.
• Attend at least one training, workshop, or course annually to support career growth.
• Participate in performance reviews and implement agreed development actions.
• Seek opportunities to improve systems, processes, and personal efficiency.

 

Skills

• High accuracy in data capturing and verification
• Proficiency in Microsoft Office (Excel, Word, Outlook)
• Ability to operate LMS platforms (CETA, DOEL, QCTO, IWH)
• Strong organisational and time management skills
• Effective communication and interpersonal skills
• Document and record management skills
• Ability to prioritise tasks and manage workload

 

Knowledge

• Understanding of SETA/QCTO/DOEL/IWH frameworks
• Knowledge of training logistics and facilitator requirements
• Familiarity with assessment and learner competency workflows
• Knowledge of compliance requirements and quality assurance standards
• Understanding of training material inventory processes

 

Attributes

• Attention to detail and accuracy-driven
• Professionalism and strong work ethic
• Reliability and accountability
• Customer-focused and service-orientated
• Adaptability and willingness to learn
• Proactive problem-solving mindset
• Strong integrity and confidentiality awareness.
• Interpersonal Skills
• Accountability
• Deadline driven.

 

Experience

• None

 

Minimum Qualifications required

• Matric