Job Title


South Africa, Gauteng
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Market Related
Area: South Africa, Gauteng
Sector: Administration
Posted: 7 June 2024

Job Details

A payment solutions provider is looking for an experienced and skilled Administrator that will manage the FICA process and provide full administrative support to the Operations Team. 


  • Provide full administrative support to the Operations team 
  • Engage with clients on credit applications/approvals/payouts 
  • Exhibits polite and professional communication via phone, e-mail, and mail 
  • Contributes to team effort by accomplishing related results as needed.  
  • Liaise with relevant departments to gather information to resolve clients’ queries  
  • Handle complaints and enquiries  
  • Take responsibility for administration and management of the FICA process including the research of new clients, review of FICA requests, FICA related workflows, response to FICA queries and maintaining the FICA reports. 


  • Grade 12 (Matric) essential 
  • 2 or more years’ experience in Administration 
  • FICA administration experience advantageous 
  • Administration qualification would be an advantage 

Skills & Competencies: 

  • Excellent administrative reporting skills 
  • Demonstrates a consistent, dependable work effort and a positive work attitude 
  • Numerical competency 
  • Exhibits enthusiasm, energy, drive, and tenacity in the peruse of job goals 
  • Adapts quickly to change 
  • Handles many tasks simultaneously without losing effectiveness 
  • Displays flexibility when dealing with unique situations 
  • Microsoft Office Skills 
  • Analysing and interpreting Information 
  • Strong Communication Skills 
  • Driver’s license (own vehicle advantageous)