Front of Trainer – Healthcare

Front of House Trainer – Healthcare

Picture this: diving into the heart of healthcare catering, where every smile, every perfectly plated tray, and every spot-on special diet makes a real difference to patients’ days. You’ll be the go-to coach shaping front-of-house stars, boosting service standards across busy hospital units with hands-on energy and know-how.

CORE RESPONSIBILITIES

Lead vibrant training sessions that bring healthcare standards to life – from warm greetings and spotless hygiene to nailing communication scripts and the Cuppa Concept.

Deliver practical coaching right on the wards, during belt ops and meal rushes, turning theory into top-notch performance

Build staff skills in patient-centred service, menu-taking, special diets, tray perfection, and professional vibes

Guide teams on diet accuracy, portioning, sequencing, sample plates, and all production processes with sharp attention to detail

Spot-check compliance on uniforms, food safety, and hygiene, while uplifting teamwork through feedback and motivation

Keep training records sharp, sign off competencies, and flag development gaps to keep everyone ahead of the curve

REQUIREMENTS

Bring your flair for training in fast-paced hospital kitchens, where precision meets empathy.

4-5 years in healthcare catering FOH ops – think hostess, supervisor, or trainer roles

Solid grasp of hospital diets, patient meals, and FOH handbook essentials

Proven track record coaching or leading FOH crews

Grade 12 a must; bonus points for hospitality, nutrition, or training quals

Stellar communication, interpersonal skills, and cool under pressure

Ready to hop between sites when the action calls

Ready to elevate patient meals and team spirit in healthcare’s frontline? Let’s make it happen.