Head of Sales

Head of Sales – Corporate Retail

This senior commercial leadership role is responsible for the growth, performance, and strategic management of a corporate retail portfolio within a Southern African fintech environment. The focus is on driving merchant acquisition, product adoption, retention, and revenue growth across a broad retail landscape that includes FMCG, supermarkets, liquor, grocery, convenience, wholesale, and general trade.

ABOUT THE ROLE

• Lead the overall commercial strategy for the corporate retail vertical, aligning sales execution with business objectives, product capability, and customer needs.
• Manage a team of Growth Managers, Growth Executives, Growth Partners, and Growth Administrators to deliver acquisition, activation, adoption, retention, and revenue targets.

• Own executive relationships with key corporate retail accounts and strategic merchant groups.
• Develop and strengthen national customer partnerships, including multi-product solutions and long-term commercial value.
• Lead complex negotiations with large corporate customers and conclude strategic commercial agreements.
• Work closely with product, marketing, and other internal teams to ensure the market strategy is effectively executed.
• Monitor performance, prepare reporting, and use commercial insights to guide decisions and improve outcomes.
• Maintain strong operational discipline across the vertical, including governance and financial accountability.
• Support business growth through clear market understanding, customer focus, and disciplined account management.

WHAT YOU’LL NEED

• A Bachelor’s degree in Business, Commerce, Marketing, Finance, or a related field.
• An MBA or other relevant postgraduate qualification is advantageous.
• 8 to 10 years’ experience in commercial leadership, preferably in fintech, payments, merchant acquiring, retail technology, financial services, or a relate sector.
• Proven experience leading multi-region, multi-segment, or national sales teams.
• A track record of delivering revenue growth, market expansion, and customer retention.
• Significant experience managing national corporate retail accounts, strategic merchant relationships, or enterprise customer portfolios.
• Strong experience negotiating and closing complex commercial agreements with large customers.
• Financial literacy with exposure to revenue portfolios, profitability targets, budgets, or P&L responsibilities.
• Experience engaging with C-suite and senior executive stakeholders.
• Advanced CRM and analytics capability, ideally in Microsoft Dynamics, Salesforce, or a similar platform.
• Strong presentation, communication, negotiation, and stakeholder management skills.
• Willingness and ability to travel nationally as required.

WHY JOIN US

• The work sits within a purpose-led fintech focused on financial inclusion and the digitisation of commerce in Southern Africa.
• The product environment is broad and commercially complex, covering cash management, payment processing, card acquiring, value-added services, growth capital,
• and other financial services.
• The role combines strategic leadership with hands-on commercial execution across a national retail portfolio.
• The business operates in a fast-moving sector where data, governance, and customer relationships all play a central role.