Internal Sales Executive

We are looking for a motivated and well-organized Internal Salesperson to join our team. This role is perfect for someone with excellent communication skills, strong attention to detail, and solid experience with Microsoft Office applications.

Key Responsibilities

• Handle incoming sales inquiries via phone, email, and walk-ins.
• Prepare and process sales quotations, invoices, and orders.
• Maintain accurate records of customer accounts, orders, and sales data.
• Provide excellent customer service by addressing client needs promptly and professionally.
• Support the external sales team with follow-ups, scheduling, and reporting.
• Assist in stock control and basic product administration.
• Prepare and distribute sales reports using Microsoft Excel and other Office applications.
• General administrative support related to the sales department.

Requirements

• Preferably female with strong interpersonal and organizational skills.
• Proven experience in sales support, internal sales, or administration.
• Proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint).
• Familiarity with social media platforms (Facebook, Instagram, LinkedIn, etc.) for basic marketing and communication tasks.
• Ability to multitask and prioritize in a fast-paced environment.
• Strong communication skills, both written and verbal.
• Attention to detail and a proactive approach to problem-solving.
• Team player with a positive and professional attitude.

Key Performance Indicators (KPIs)

• Sales Support & Conversion: Timely preparation of accurate quotations and processing of orders.
• Customer Service: Response time to client inquiries (email/phone/social media) within 12 hours.
• Sales Growth Contribution: Achieve or support achievement of monthly and quarterly sales targets.
• Administration Accuracy: Maintain error-free sales documentation, invoicing, and reporting.
• Social Media Activity: Regular posting, engagement, and growth of followers on company platforms.
• Team Support: Timely delivery of reports and updates to external sales representatives and management.

What We Offer

• Competitive salary based on experience.
• Opportunities for career growth and development.
• Supportive and collaborative working environment.
• Exposure to exciting products and an energetic team culture.