Managing Director

The Managing Director is responsible for the strategic leadership, operational efficiency, financial performance, and regulatory compliance of the Hygiene and Pest Control Division. This includes overseeing service delivery, supply chain operations, client relationships, and workforce management to ensure sustainable growth and excellence.

 Key Responsibilities & Deliverables

1. Strategic Leadership

• Develop and execute the business unit’s strategy in alignment with divisional and group objectives.
• Identify growth opportunities for the hygiene and pest control business.
• Explore and drive appropriate innovation and sustainability initiatives.

2. Operational Management

• Ensure consistent, high-quality delivery of services across all sites.
• Lead workforce planning, training, and performance management to improve performance.
• Implement and maintain appropriate health and safety practices.

3. Supply Chain & Inventory Control

• Oversee procurement of consumables and equipment.
• Maintain optimal stock levels through automated inventory systems.
• Manage key supplier relationships to ensure supplier performance meets expectations.
• Monitor usage trends and reduce wastage through data-driven decisions.

4. Regulatory Compliance

• Ensure compliance with environmental, health, and pest control regulations.
• Ensure staff and the business maintain the required certifications and licenses for operations.
• Ensure regular audits are conducted and implement corrective actions.

5. Financial Oversight

• Prepare and manage divisional budgets and forecasts.
• Monitor profitability and implement margin improvement initiatives.
• Ensure accurate billing and revenue tracking.

6. Client & Stakeholder Engagement

• Build and maintain strong relationships with key clients.
• Ensure high levels of customer satisfaction and contract retention.
• Represent the division in executive meetings and industry forums.

Education and Experience Requirements

• Education:
  A Bachelor’s degree with additional postgraduate qualification in Business, Finance, Engineering, or related fields.
• Experience:
• 10 or more years’ senior leadership experience running a business or business unit.
• Experience in finance and commercial management
• Experience in strategic planning, operational execution, and financial management.
• Experience managing large teams and multi-site service delivery.
• Experience leading multi-site/distributed teams.
• Familiarity with automated inventory systems and supply chain optimization.

Technical Skills

• Deep operational expertise in any of the following sectors: logistics and transportation, facilities management; hospitality and food service management; healthcare services (e.g., hospital operations); cleaning, hygiene and pest control services
• Exceptional numerical and quantitative skills
• Knowledge of environmental health and safety standards
• Client relationship and stakeholder engagement
• Proficiency in Customer Relationship Management and inventory systems