Posted: 27 August 2025
Job Details
We are recruiting for a National Key Account and Operations Manager in our Johannesburg branch.
The ideal candidate will be responsible for:
Overall Channel Responsibilities
Achieving annual sales budget for the company within wholesale and export markets by managing the key accounts and the field sales operations.
Leverage available sales and merchandising resource and all the customers within the defined channel and export market.
Demand management review by developing DMR plans, using customer, brand, regional and market information.
Business strategy, formulate and translate into agreed channel and field sales targets, strategies and plans.
Sales and merchandising agents management.
Business profitability, ongoing management and execution of the companies pricing, ranging and promotional discounting policy to maximise the customer profitability.
Customer Key Accounts Management
Ensure the achievement of targeted listing, distribution levels, on the shelf availability, product assortment, by developing and refining the appropriate customer presentations, listing approaches and brand support mechanisms, such as promotions, merchandising solutions, display drives, customer and sales force incentives.
Responsible for the negotiation of the annual trading terms and customer promotional support calender for each customer with the support of the Head of Sales.
Responsible for the overall customer relationship management in the wholesale channel and export territories with regular customer business reviews and commercial updates and product reviews to develop abd maintain maximum customer supoort for the company.
Ensure the ongoing development and management of key internal and customer operational contacts to deliver on BFR in store objectives of OSA, promotion execution, adhoc promotions and merchandising.
Education and Experience Requirements:
A tertiary and qualification in marketing or sales will be an advantage.
3 years in a Key Accounts Management role and field sales management experience.
Atleast five years in an FMCG environment with knowledge of best practices in FMCG markets.
Experience in negotiating trading terms and commercial plans.
Commercial awareness coupled with a solid understanding of local customer and regional dynamics.
Proficient in MS Office.