Job Title

Receptionist

Kwazulu Natal
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R7000 - R7000 Per Month
Sector: Accounting
Posted: 29 January 2024

Job Details

A retail group has an exciting opportunity for a Receptionist to be responsible for company representation at the reception area as well as to provide support to the different departments within the head office function.  

DUTIES & RESPONSIBILITIES, NOT LIMITED TO:

  • Switchboard and reception responsibilities
    • Handling all aspects of the switchboard and walk in visitors, including issue resolution, delegation and if relevant follow up.
    • This will include resolution of both customer and tenant queries and assistance.
    • Responsible for distribution of any communication ( verbal and written to tenants) ensuring appropriate understanding urgency and confidentiality)
    • Ensuring reception area is clean and neat at all times and deliveries are distributed as soon as received.
    • Monitor security of front door, and alert security when necessary
  • Managing all elements of mail and courier for the office
  • Clerical and secretarial support to the office (retail/restaurants/property)
    • A wide range of admin activities including but not limited to, data capturing, printing and collating, scanning for distribution etc
    • Gathering of data from stores, consolidating and distributing to relevant persons
    • Extract from local news sources articles that are relevant to the company and surrounding area that’s of interest and forwarding it to management.
  • Organize meetings
    • This includes all aspects from boardroom reservations, resource planning (printing, refreshments etc), and ensuring all boardrooms are maintain in a clean and professional manner.
  • General office admin
    • Purchasing process for office related items ( kitchen/stationary) including obtaining comparable quotes, obtaining relevant approval and engaging with supplier through to delivery ( not this is external service providers and group stores)
    • Ordering lunch orders for senior management
    • Reporting and fault resolution for office equipment (telephone, printers etc etc) including ordering and installation of toners.
    • Responsible for uniform order, issue and stock management process, with appropriate management approval

REQUIREMENTS  

  • Matric
  • Computer Literate
  • Experience in administration and reception is necessary
  • Relevant Admin qualification would be advantageous.
  • Attention to detail/ accuracy
  • Time Management
  • Planning
  • Excellent Typing Skills
  • Maintain a neat and well-groomed appearance.
  • Maintain an attentive posture.
  • Must be able to work under pressure and have high energy levels
  • Champion the company’s purpose and values
  • Must be proficient in Microsoft office (specifically excel, word and outlook)
  • Customer focused
  • Company Representation
    • maintain confidentiality & demonstrate discretion.
    • represent organization in an ethical and professional manner.
    • adhere to company policies and procedures.
    • maintain a complete knowledge of rules and regulations of the company.
  • Write well using correct grammar and spelling.
  • Communicate verbally with confidence and clarity
  • Ask effective questions.
  • Listen actively and respond with empathy.
  • Follow instructions correctly.
  • Keep calm when dealing with irate customers.