Workshop Manager (Richards Bay)

Job Title

Workshop Manager:

Direct Line Manager

Depot Manager/Operations Manager

Job Grade

CU

Department

Operations

                                   Purpose Statement

Key performance areas (to translate into a measure of success)

Main Outputs and Responsibilities for This Position

AREA / TYPE

Responsibilities

Financial Management

·        Cash flow management, expense control

·        Actual vs budget analyses and reports

·        Ensure that overall plan complies with Regional Strategies

·        Maintain a rolling forecast of the income and expenses.

·        Ensure legal compliance.

·        Allocate resources in the most cost-effective manner that maximizes return.

·        Report to Depot manager/Operations manager weekly on performance of operational activities and follow up on action plans.

·        Ensure recovery of customer damages.

Technical Assessment and knowledge

·        Asses staffs technical capabilities of hydraulics, electrical and mechanical components

·        Assist with advanced technical fault finding on machines.

Operational management

·        Optimize flow of workshop and workshop layout.

·        Optimize Machine availability by allocating and repairing efficiently.

·        Ensure safety of equipment is maintained according to manufacture specifications and service bulletin update.

·        Benchmark quality standard to be instituted and maintained on equipment.

·        Ensure all equipment are serviced and maintained according to manufacture specifications.

·        Monitors and directs workshop for optimal performance

·        Adhere to, execute and enforce relevant company policies, procedures, rules and regulations.

·        Monitor and review workshops performance through weekly, monthly and yearly reports. 

·        Motivate workshop staff in accordance with HR policy.

·        Maximize the use and effectiveness of all company assets.

·        Ensure that all load tests and machine requirements are met.

·        Ensure that all assets are properly serviced and maintained.

Supplier relationships

·        Maintain relationships with all the key local suppliers to the business for technical and service support.

Customer Service

·        Maintain customer relationship standards.

Safety & Training

·        Enforce procedures and process that ensure that every person who operates or drives an asset has the appropriate and legal license and training

·        Maintain and control the occupational health and safety standards

·        Maintain a culture of safety

·        Have input on safety related issues in all aspects of the business

·        Ensure all safety bulletins on equipment are carried out, documented and stored as per manufacturer specification.

·        Ensure all company assets are safe for use according to manufacturer specifications and OSH ACT.

Leadership and Management

·        Ensure that employees have clear and understood work/role descriptions, targets and goals to perform their functions, and that client needs, and requirements are integrated into all work-related practices;

·        Ensure that employees have the right resources, skills, tools, equipment, and information to successfully execute on their responsibilities;

·        Effectively manage employee performance and create opportunities for them to gain the competence for the work required and to grow.

·        Manage staff in accordance with agreed key performance indicators

                                                                       Qualifications

Minimum

·        Grade 12 or N3

Recommended

·        Trade qualification as Millwright, Diesel Mechanic, or Low voltage electrician.

                                                         Experience

·        3 – 5 Years Supervisory experience in a workshop environment

·        3 years’ experience in cost control of annual operational budget

·        2 years technical experience on all equipment.

                                                              Knowledge

·        JLG and Linde Technical product knowledge

·        Knowledge of work of height machinery and equipment

·        OSHAS and safety industry regulations

·        Housekeeping rules

·        Computer Literacy, Microsoft Office

·        Budget control

·        Quality Management

                                                                        Skills

·        Interpersonal Skills

·        Administration skills

·        Problem Solving skills

·        Planning and Coordination skills

·        Technical skills

·        Team Management Skills

                                                Behavioral Competencies

·        Integrity

·        Creativity

·        Logical and Analytical

·        Interpersonal skills

·        Resilience

·        Persuasiveness

·        Energy and Drive

·        Quality Orientation

·        Planning and Organizing