Business Analyst

Change Logic is a strategic consulting firm with over 22 years of experience succeeding on global initiatives. We pride ourselves in outcomes-based, client solutions that deliver accelerated delivery of targeted performance benefits with minimal disruption to our clients’ organisations. Our four core divisions, Change Management Solutions, People Solutions, Engagement Solutions and Training Solutions allow for a multitude of opportunities, allowing you to develop your skillsets further.

With deep industry and domain expertise, our cross-functional teams integrate rapidly into any business environment. What sets us apart is our ability to put the science into change—through a tailored combination of cutting-edge tools, platforms, data, and proven methodologies. We know what good change management looks like, and we deliver it with impact. Since our launch in 2002 we have provided services delivered multi-year programmes to organisations like Standard Bank, ABSA, FNB, Nedbank, Telkom, MTN, Shell, Woolworths and as well as clients from the US & UK.

Join our team of Change Makers—and help shape the future of transformation.

Why Join Change Logic?

At Change Logic, we give you the autonomy to lead and the support to excel. You’ll design bespoke client solutions using our proprietary IP and cutting-edge digital platforms — tools that set us apart in the consulting world.
You’ll never work in a vacuum. Collaborate with 75+ in-house experts across industries and change disciplines to solve complex problems and deliver meaningful impact.

Join a consultancy that values your thinking, empowers your growth, and equips you to innovate at pace.

About the Role

We are looking for a client-focused, analytical Business Analyst to join our dynamic consulting team. In this role, you’ll work closely with clients across industries to understand their strategic goals, gather business requirements, and translate them into actionable solutions. You’ll collaborate with multidisciplinary teams to deliver innovative, data-driven outcomes that create tangible value.

As part of a fast-paced consultancy, you’ll be exposed to a variety of projects, industries, and business challenges – ideal for someone who thrives on complexity, change, and impact.

Key Responsibilities

• Engage directly with client stakeholders to gather, validate and prioritise business and technical requirements
• Analyse and map existing business processes to identify inefficiencies and opportunities for transformation
• Translate requirements into clear user stories, functional specifications, and process flows for delivery teams
• Facilitate workshops, design sprints, and interviews with cross-functional client teams
• Work collaboratively with consultants, designers, developers and testers in Agile delivery environments
• Assist with change impact analysis and support the development of training, communications, and UAT materials
• Develop and present insights, reports and strategic recommendations to client executives
• Contribute to internal knowledge assets, proposals and business development initiatives
• Stay current with industry trends and emerging technologies relevant to clients’ needs

Key Requirements

• 5+ years’ experience in a Business Analyst, Consulting Analyst, or similar role
• Demonstrated success in client-facing or stakeholder-heavy environments
• Strong analytical skills and structured thinking; ability to simplify complex problems
• Proficiency in business analysis tools (e.g., JIRA, Confluence, Excel, Power BI, Lucidchart)
• In-depth experience with data representation and dashboard building
• Familiarity with Agile, Scrum or hybrid delivery methodologies
• Excellent communication, facilitation and interpersonal skills
• Bachelor’s degree in Business, Information Systems, Engineering or related discipline

Nice to Have

• Previous consulting experience at a Consulting firm
• Exposure to CRM/ERP systems, cloud platforms, or data-driven transformation
• Business analysis certifications (e.g. CBAP, PMI-PBA, Agile BA)
• Experience in one or more industries: financial services, FMCG, logistics, mining and manufacturing

What We Offer

• A collaborative and inclusive working environment.
• Ongoing professional development and training opportunities.
• Competitive remuneration.
• The chance to play a central role in driving successful, measurable change for major clients.
• Opportunity to work from South Africa on a set of global client opportunities.