Job Title
Market Related
Area: South Africa, Kwazulu Natal
Sector: Manufacturing
Posted: 26 July 2024
Job Details
A promotional goods supplier is looking for a temporary Internal Sales representative/Admin Assistant to be the principal point of contact between the business and its customers, ensuring their current customers have the right products and services at all times.
DUTIES & RESPONSIBILITIES, NOT LIMITED TO:
- 10 calls a day to existing clients to sell and cross sell
- Solve customer complaints within 24hrs
- Achieve agreed upon sales targets.
- Coordinate sales effort with team members and other departments
- Supply management with reports on customer complaints/compliments, stock on hand, query reports, call report, visit files etc.
- Processing sales orders, picking orders, invoicing orders
- Creating PPOs and PO
- Ensuring buy-in items are correctly branded as per signed off artwork when required
- Answering the phone in a polite and correct manner and relaying messages correctly
- Sending monthly mailer information on time, with the correct information
- Full responsibility when your buddy is sick or on leave – proper handover must be done with password and everything to do with your brand/s
- Well presented at all times
- Live the company values
- Training/upskilling of new employees and current staff when a new item/range becomes available
- Adhere to the company code of conduct and rules
- Housekeeping – your work station to be neat and tidy at all times
- Responsibilities and duties are not limited to the above
REQUIREMENTS:
- Matric
- Diploma/Degree
- Microsoft Suite -Microsoft Word; Microsoft Excel; Microsoft PowerPoint; Microsoft Outlook
- SYNC – The Complete ERP & PLM software solution for the Apparel Industry
- Strong written and verbal communication in English
- Customer service
- Organization skills and a positive attitude.
- Team Player
- Teams Meetings, Zoom, Skype
- Excellent administration, organisational and time management skills
- Online ordering portal management