Azure Support Engineer

Location:

Stellenbosch, Cape Town(Hybrid)

 

Employment Type:

Full-Time

 

Experience Required:

5+ years of hands-on Azure administration and support in enterprise or hybrid environments.

2+ years focused on advanced Azure networking — VNets, NSGs, Firewalls, VPN Gateway, and ExpressRoute.

Proven ability to troubleshoot complex hybrid connectivity and performance issues.

Experience automating deployments with ARM/Bicep, PowerShell, or Azure CLI.

Solid background in monitoring, incident response, and Azure governance.

Certifications: AZ-104 (Azure Administrator) and AZ-700 (Azure Network Engineer) – mandatory.

 

Role Summary

The Azure Support Engineer will manage, support, and optimise cloud infrastructure and networking across all Azure environments, with a primary focus on implementing and troubleshooting complex cloud networking and solution deployments. This engineer will serve as a critical technical bridge between operations, architecture, and delivery teams, ensuring robust, secure, scalable, and resilient hybrid/cloud connectivity.

 

Key Responsibilities

Azure Networking & Connectivity:

• Implement, and support Azure Virtual Networks (VNets), subnets, IP addressing, NSGs, UDRs, Route Tables, Azure Firewall, VPN Gateways, Bastion, Private Link, and ExpressRoute/hybrid connectivity for enterprise-scale environments.
• Optimise and monitor performance, high availability, scalability, and security for all cloud-based networking, proactively addressing routing, traffic control, and connectivity issues.
• Troubleshoot and resolve complex networking problems, including DNS, hybrid (on-prem/cloud) links, authentication, and service connectivity across IaaS, PaaS, and SaaS workloads.

 

Solution Engineering & Support:

• Deploy, configure, and maintain Azure solutions, including compute, storage, databases, containers, and application gateways.
• Automate deployment using ARM/Bicep templates and manage Infrastructure-as-Code and version control for repeatable environments.
• Support migration of workloads from on-premises to Azure, manage cross-tenant connectivity, and deliver solution documentation and handover.

 

Security, Monitoring, and Incident Response:

• Apply best practices for network security, monitoring (Azure Monitor, Network Watcher), and compliance, responding to alerts, incidents, and DR scenarios.
• Coordinate with security, application, and architecture teams to remedy vulnerabilities and validate policies.

 

Collaboration & Solution Design:

• Translate business and solution requirements into robust Azure network and resource architectures, often partnering closely with architects and developers.
• Document architecture diagrams, operational guides, and network change control.

 

Required Knowledge & Experience

• Experience: Minimum 3–5 years’ hands-on Azure administration with at least 2 years focused on advanced enterprise networking and hybrid solutions.
• Deep expertise in Azure networking (VNets, VPN, ExpressRoute, NSGs, Bastion, Firewall, Load Balancers), including hybrid and multi-region environments.
• Proficient in ARM/Bicep, PowerShell, or Azure CLI for automated deployments and troubleshooting.
• Broad Azure platform knowledge (compute, storage, identity, RBAC, monitoring).
• Demonstrable experience in incident/problem management and troubleshooting both solutions and hybrid network paths.

 

Mandatory Certifications

• Microsoft Certified: Azure Administrator Associate (AZ-104)
• Microsoft Certified: Azure Network Engineer Associate (AZ-700)

Desired Skills & Nice-to-have

• Hands-on with FortiGate, Cisco, or Palo Alto security/network appliances, on-premises enterprise networking, SD-WAN.

• Experience with Azure Policy, landing zones, and governance frameworks.

• Familiarity with regulatory, healthcare, or financial cloud operating models.

 

Preferred/Advantageous

• Experience with cross-region, zone-redundant, and highly available Azure deployments.
• Understanding of Azure Governance, Resource Management, and Policy.

 

Soft Skills & Attributes

• Strong troubleshooting mindset, solution orientation, and clear communication skills.
• Comfortable working in a cross-functional, fast-paced, and change-driven environment.
• Able to both collaborate and work independently, prioritising architectural soundness and operational excellence.