Job Title


South Africa, Western Cape
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Market Related
Area: South Africa, Western Cape
Sector: Real Estate
Posted: 26 March 2024

Job Details

Job Description:

We are seeking a dynamic and organized individual to join our team in the role of Business Operations Manager. This position is integral to our organizational success, as it involves overseeing multiple new and growing business units, providing strategic insights, operational direction, and ensuring effective communication across diverse business areas.

The Business Operations Manager will work within Blok and BlokStay (our hospitality arm) with an entrepreneurial lens and focus on commercial space within buildings and alternative revenue generation within developments.

Location: Cape Town (office-based)

Key Responsibilities

Business Operations

  • Identify and reconcile dependencies among projects to ensure smooth execution and alignment with overall business objectives.
  • Facilitate communication between teams by scheduling and organizing meetings, preparing agendas, and documenting outcomes.
  • Ensure information reaches the right stakeholders and fostering collaboration within the business.
  • Work closely with project teams to monitor progress, identify potential roadblocks, and implement.
  • Continuously optimize processes


  • Apply strong financial acumen to identify risks, opportunities, and areas for improved processes within the business structures.
  • Conduct regular reviews of project performance, identifying areas for improvement and innovation and report on these.
  • Develop the reporting suite, content and cadence for the new business divisions reporting.
  • Deliver the reporting for all areas of the business including project management and financial targets to enhance efficiency and contribute to overall business success.

Business Growth and Strategic Direction

  • Consult with key stakeholders to develop, implement, and report on the business growth plans. 
  • Work with the team to identify opportunities/deal-making to support objectives
  • Bring forward considered opportunities to grow the business in line with strategic goals.
  • Provide strategic insights by delving into the details of each project and aligning business goals.
  • Provide market analysis and business intelligence by staying up to date with trends and market knowledge within this business area and particularly to Blok’s chosen locations and business growth areas.
  • Consult on the overall strategic direction of this arm within Blok. 

Key Skills:

  • Ability to multitask and navigate seamlessly between diverse topics and business structures.
  • Must have strong financial acumen and analytical skills.
  • Good negotiation and networking skills.
  • Critical thinking abilities and a proactive, solution-oriented mindset.

Experience and Qualifications

  • Business degree in business management, finance, economic or similar
  • Minimum 5 years’ experience in a similar role
  • Proven track record of working within and growing new businesses / new business divisions