Posted: 6 September 2024
Job Details
POSITION |
DESKTOP SUPPORT ENGINEER |
LOCATION |
CAPE TOWN |
EMPLOYMENT TYPE |
FIXED CONTRACT |
JOB DESCRIPTION AND EXPERIENCE REQUIRED |
· Must have Clear criminal and credit record · Must be willing to work Shifts. 24/7 shifted environment · Must have minimum two (2) years Desktop Support · Must have BPO Experience in IT industry · Netskope/Citrix knowledge an advantage · Windows Desktop support, Printer support & Server support · A good understanding of computer networking and servers · Virtualization and Cloud experience & knowledge · Advanced knowledge of Microsoft Office systems and applications includingServer Suite · Excellent understanding of Active Directory, DNS, Backup software, Network switching and cabling · Basic understanding of network firewalls |
COMPETENCIES |
· Windows Desktop support, Printer support & Server support · A good understanding of computer networking and servers · Virtualization and Cloud experience & knowledge · Advanced knowledge of Microsoft Office systems and applications including Server Suite · Excellent understanding of Active Directory, DNS, Backup software, Network switching and cabling · Basic understanding of network firewalls
|
QUALIFICATION |
1. MCSE, A+, N+ or relevant IT Qualifications 2. Must have a Senior Certificate 3. Must have Clear criminal and credit record
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NOTES |
Important: As part of the responsibilities, support staff may occasionally provide technical assistance to financial departments where customer information, including sensitive banking details, is stored or accessible. Staff must understand and accept that they will have access to confidential customer information and, therefore, must demonstrate a high level of trust and integrity. A clean credit and criminal records are a prerequisite as well as maintaining a clean credit and criminal record while under contract or employment. |