Growth Partner: Hospitality Industry – Cape Town

Are you ready to take ownership of strategic client relationships and drive growth in the hospitality tech space? South Africa’s leading POS solutions provider, and play a pivotal role in managing and expanding our key group accounts in Cape Town.

What You’ll Do:

 Key Account Management

• Manage and grow relationships with key group clients 
• Ensure smooth coordination of group activities, including rollouts, upgrades, migrations, refreshes, and supplementary product deployments.

 Sales Growth & Upselling

• Achieve monthly and annual sales and upsell targets.
• Identify opportunities for new and supplementary product offerings within existing accounts.
• Increase the companys’s market share within assigned accounts and the region.

 New Business Development

• Source and secure new franchise groups in the region.
• Build strong relationships to generate ongoing business and referrals.

 Customer Service Excellence

• Deliver exceptional service and resolve issues promptly.
• Maintain positive relationships that reinforce the companys’s reputation for reliability and innovation.

 Operational Coordination

• Oversee new store openings, system upgrades, and refresh projects for group accounts.
• Collaborate with internal teams to ensure all project milestones are met according to client timelines and GAAP standards.

 Administrative Accuracy & Reporting

• Update all sales activities, opportunities, and client information in Salesforce daily.
• Submit accurate reports, forecasts, and feedback on time.

 Teamwork & Collaboration

• Work closely with the Regional Sales Manager and cross-functional teams to ensure client satisfaction and operational efficiency.
• Contribute to a positive, performance-driven team culture.

We are Looking For:

• Proven experience in Growth Partner Hospitality, B2B sales, or hospitality tech solutions.
• Strong relationship-building and negotiation skills.
• Ability to manage multiple projects and deadlines with precision.
• Excellent communication and presentation skills.
• Familiarity with POS and CRM (Salesforce) systems and hospitality technology (advantageous).
• Ability to manage multiple projects and deadlines effectively.
• Valid driver’s license and own vehicle

Key Traits We Value

• Customer-focused and service-oriented – You put the customer first in every interaction.
• High ownership and accountability – You take responsibility and deliver on commitments.
• Results-driven and proactive – You anticipate challenges and act decisively.
• Professional, energetic, and collaborative – You thrive in a team environment and bring positive energy

KPI’s

• Meeting and exceeding sales and upsell targets.
• Driving the companys’s market share growth in the Western Cape.
• Coordinating store openings and system upgrades seamlessly.
• Maintaining CRM accuracy and timely reporting.

Join a team that values:

• Customer-centric excellence
• Innovation and growth
• Collaboration and accountability