Housekeeping Administrator

Housekeeping Administrator/HR Administrator

This is a team support role where the smooth running of our Housekeeping department is the main priority. As Housekeeping Administrator, you will manage administrative functions of the department, including recruitment coordination, record keeping, payroll processing, and liaison with external labour consultants. We’re looking for someone who’s organised, enjoys structured and process-driven work and thrives in a fast-paced hospitality or property management environment.

Details:

• Location: HQ in Cape Town
• Role type: On-site or in-office (not hybrid or remote)
• Hours: 8:30 am to 5:30 pm
  
• Work schedule: Monday to Friday (Public holidays off)
• Benefits: No standard benefits 

What you will be doing: 

• Assist with the hiring process of new Housekeeping staff, including screening and scheduling
• Conduct initial phone screenings with potential candidates.
• Prepare and maintain all onboarding documentation and employment files for new and existing staff
• Act as the primary liaison between the Housekeeping Department and external labour consultants
• Coordinate and track all disciplinary actions and consultations
• Maintain accurate documentation of all HR-related matters
• Capture weekly payroll data accurately and on time
• Manage payroll queries and ensure staff are paid correctly
• Maintain staff attendance and leave records
• Support the Housekeeping Manager with day-to-day administrative needs and departmental reporting
• Assist with the procurement and documentation related to housekeeping supplies if needed

Here’s our description of the ideal person for this job:

• Previous experience in an administrative, HR, or operations support role (hospitality or property management industry preferred)
• Strong attention to detail, organisation, and time management skills
• Excellent communication and interpersonal skills
• Comfortable liaising with both internal staff and external partners
• Matric required; HR or Office Administration qualification advantageous but not essential