Machine Technician

 

Purpose of the role:

To ensure the smooth operation, reliability, and efficiency of all machinery and equipment through effective maintenance, repair, troubleshooting, and preventative maintenance activities that reduce downtime and support optimal production performance.

Department Overview

The Manufacturing Department is responsible for converting raw and packaging materials into finished goods. It oversees inbound logistics, receiving and storage, production planning and execution, and compliance with health and safety requirements. The department’s primary goal is to ensure efficient, safe, and cost-effective production of high-quality products delivered on time to fulfilment operations.

Key Result Areas (KRAs)

1. Deliver production plans on time, in full, and at the right quality.
2. Manage inbound logistics and storage of raw and packaging materials efficiently.
3. Maintain cost-efficient production processes with high yield and low waste.
4. Ensure full compliance with ISO 45001 and health & safety requirements.
5. Drive continuous improvement in manufacturing capacity and efficiency.
6. Develop and lead manufacturing staff to achieve operational excellence.

Qualifications and Experience

Qualifications:

• Technical qualification or Trade Test (Artisan preferred)
• Relevant certification in mechanical, electrical, or mechatronic maintenance advantageous

Experience:

• Minimum 5 years of practical maintenance and repair experience in a manufacturing environment
• Proven experience in troubleshooting and implementing maintenance procedures
• Hands-on experience working with pneumatics and PLCs

Knowledge:

• Strong understanding of mechanical systems, components, and pneumatic equipment
• Electrical knowledge and familiarity with PLCs and automation systems
• Knowledge of preventative maintenance methodologies (e.g., Total Productive Maintenance – TPM)
• Understanding of Root Cause Analysis (RCA) and Failure Mode and Effect Analysis (FMEA)

Functional Duties and Responsibilities

Key Responsibility Area	Responsibilities	Key Performance Indicators (KPIs)
Equipment Maintenance	• Conduct regular inspections of machinery to ensure optimal performance• Perform lubrication, adjustments, and part replacements per schedule• Ensure maintenance aligns with manufacturer and safety standards• Coordinate with production teams to minimize downtime	• Reduction in unplanned downtime (%)• Equipment uptime ≥ 95%• On-time completion of work orders• Compliance with safety standards
Preventative Maintenance	• Develop and execute preventative maintenance plans aligned with TPM• Identify and correct potential failures before breakdowns• Maintain detailed maintenance logs• Collaborate on maintenance scheduling	• Adherence to maintenance schedule (%)• Reduction in repeat failures• Accuracy of documentation
Troubleshooting & Repair	• Diagnose mechanical, electrical, and pneumatic faults• Perform efficient repairs with minimal disruption• Document causes and corrective actions• Apply RCA and FMEA to prevent recurrence	• Reduced Mean Time to Repair (MTTR)• Increased first-time fix rate• Lower average downtime per incident
Equipment Installation & Commissioning	• Assist in installing and commissioning new machinery• Conduct safety inspections and calibrations• Ensure compliance with specifications and standards	• Projects completed on time• Fault-free commissioning• 100% compliance with safety protocols
Safety & Compliance	• Ensure all equipment meets safety and environmental standards• Conduct safety tests and audits• Promote safe working practices• Maintain accurate maintenance and safety logs	• Zero safety incidents• 100% audit compliance• Completion of scheduled safety checks
Training & Technical Support	• Train and guide machine operators• Build operator competence in troubleshooting and routine checks• Support cross-functional teams on machine use and limitations	• Improved operator competency• Fewer operator-related errors• Completed training sessions per plan
Record Keeping & Reporting	• Maintain detailed maintenance records• Track maintenance costs and resource usage• Prepare performance and downtime reports• Identify and report recurring issues	• Accurate maintenance logs• Timely reporting• Actionable trend analysis reports

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Core Competencies & Behaviours

Job-Specific Skills:

• Mechanical, pneumatic, and electrical troubleshooting
• Preventative and corrective maintenance planning
• RCA and FMEA application
• PLC programming and automation familiarity
• Technical reporting and documentation
• Strong safety and compliance orientation

Core Competencies:

• Adopting Practical Approaches: Applies practical, hands-on problem-solving effectively.
• Following Procedures: Adheres to established processes and safety rules.
• Taking Action: Shows initiative and ownership to achieve outcomes.
• Resilience: Maintains focus and determination under pressure.
• Detail-Oriented: Ensures accuracy, quality, and precision in all tasks.
• Managing Tasks: Plans, prioritises, and executes multiple responsibilities efficiently.
• Upholding Standards: Acts with integrity, ethics, and professionalism.
• Providing Insights: Analyses information logically and identifies improvement opportunities.

Additional Competencies:

• Teamwork and collaboration
• Effective planning and organisation
• Constructive feedback and communication
• Empowerment and delegation
• Stress tolerance and composure under pressure
• Adaptability and change readiness

Performance Measurement

Key Responsibility Areas (KRAs) and Key Performance Indicators (KPIs) may be reviewed periodically to align with:

• Company and departmental strategies
• Evolving performance and behavioural expectations
• Continuous improvement initiatives