Personal Assistant / Office Administrator

About Lead2 Consulting

Founded in 2016 in Cape Town, Lead2 Consulting is a trusted management consulting firm to clients across the Asset Management, FMCG, and Retail Banking sectors. We pride ourselves on operational excellence, integrity, and long-term client partnerships. Our continued growth in both South Africa and the UK has created the need for a professional, proactive, and adaptable Personal Assistant and Office Administrator to support our leadership team and ensure seamless office operations.

Role Overview

This role combines executive assistance and office management. You will provide direct support to the Directors in South Africa and the UK, handle day-to-day administrative operations, and ensure the smooth running of the office environment.

The ideal candidate will have strong attention to detail, excellent communication skills, and the ability to operate with discretion and professionalism in a fast-paced environment.

Key Responsibilities:

Executive Support

• Provide administrative, secretarial, and operational support to the MD, Director of Operations in SA, and the UK Director.
• Handle correspondence, manage priorities, and act as a trusted liaison between directors and internal/external stakeholders.
• Support both professional and personal matters with discretion and efficiency.

Diary Management

• Manage calendars, schedule meetings, and coordinate appointments across time zones.

Travel Management

• Plan and manage all aspects of local and international travel — including bookings, itineraries, visa documentation, and expense claims.

 Meeting Coordination

• Prepare meeting agendas, circulate documentation, and take accurate minutes.
• Track and follow up on action items to ensure timely completion.

Office Administration

• Serve as the first point of contact for all visitors, clients, and suppliers.
• Manage and maintain office and kitchen supplies, equipment, insurance, and general upkeep.
• Manage cleaning staff and ensure a consistently professional, clean, and organized workspace.
• Coordinate boardroom bookings and desk allocations to ensure efficient use of office space and smooth daily operations.
• Sort out ad hoc administration requests from the Operations Team promptly and efficiently.
• Liaise with contractors, landlords, service providers, and IT support.

Finance & Reconciliation

• Prepare and process payment requests, expense claims, and reconciliations.
• Maintain accurate records for monthly reporting and financial tracking.

Confidentiality & Discretion

• Handle sensitive information with absolute confidentiality and professionalism.

Prioritisation & Flexibility

• Help directors manage workload, prioritise commitments, and remain focused on strategic goals.
• Adapt to changing priorities, schedules, and occasional after-hours requirements.

 

Required Qualifications, Experience & Skills:

 Education & Experience

• Certificate or Diploma in Office Administration, Secretarial Studies, or related field (preferred).
• Minimum 5 years’ experience supporting senior executives (MD/CEO/Director level).
• Experience within the financial services or professional consulting environment advantageous.

 Technical & Professional Skills

• Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Trello.
• Strong organizational and time management abilities with meticulous attention to detail.
• Excellent written and verbal communication skills.
• Ability to multitask, prioritize effectively, and work under pressure.
• High emotional intelligence, professionalism, and proactive problem-solving ability.
• Must have a reliable vehicle and valid driver’s license.

Ideal Candidate Attributes

• Calm under pressure and thrives in a dynamic environment.
• Approachable and professional with a strong sense of initiative.
• Discreet and trustworthy, capable of handling sensitive information.
• Team player who contributes positively to company culture.