Senior Commercial Underwriter

Job Description

We are looking for a Commercial Underwriter to join our dynamic team. You will be responsible for providing excellent service to clients and advisors while managing various aspects of commercial insurance policies.

Key Responsibilities:

• Handle incoming and outgoing telephone calls.

• Obtain quotes from insurers or create quotes as per binder agreements for new and existing clients, re-broking, and policy amendments.

• Supply quotes to clients/advisors.

• Issue new business policies accurately on systems or via direct insurers

• Process broker appointments.

• Manage policy amendments requested by clients/advisors, issuing confirmation of insurance coverage and updated policy schedules.

• Follow up on unpaid premiums as per company processes.

• Process policy cancellations, discussing requests with advisors and clients to confirm cancellations.

• Assist clients/advisors with general insurance-related issues.

• Mentor junior staff and assist with training and development when required.

• Handle ad hoc tasks within the field of expertise.

• Manage Workpool correspondence, create and manage tasks, document actions/conversations, and finalise tasks.

Requirements

• Minimum Qualifications/Certifications: Grade 12/Matric, NQF4, RE5

• Minimum Experience: 5 Year Short term Experience

Qualifications & Skills:

• Strong analytical and communication skills.

• Ability to handle complaints professionally.

• Knowledge of insurance policies and regulations.