System Administrator

• Location: Century City, Cape Town Hours: UK Business Hours, Monday – Friday (SA Public Holidays observed)
• Experience: 3 to 5 Years Required
• Start: ASAP
• About Us: We are a vibey fun and close-knit team that believes work should be something you enjoy, not endure. Based in Century City, we bring energy and personality into everything we do, and we are looking for someone who can do the same.

This role is a perfect mix of IT support and web server management, suited for someone who is technically sharp, people smart and calm under pressure. Think of yourself as the firefighter, gatekeeper, and silent hero all rolled into one.

What You Bring to the Table

• 3 to 5 years of experience in an IT support or sysadmin role
• A sparkling personality and positive energy that fits our team culture Excellent communication and interpersonal skills
• Strong troubleshooting skills across Windows and macOS environments
• Solid experience with cPanel, WHM, DNS management and email hosting. This is a non-negotiable 
• Familiarity with remote support tools like AnyDesk or TeamViewer
• Solid documentation habits and attention to detail
• Analytical problem-solving skills and a proactive mindset
• Calm under pressure, especially during outages
• Willingness to learn and adapt to new technologies
• You are a team player and someone everyone enjoys working with
• Available to work UK hours typically 10am to 6pm or 11am to 7pm South African time

What You Will Be Doing (but not limited to)

• Technical Support Provide efficient and friendly IT support via phone, tickets, and remote tools
• Offer Tier 1 and Tier 2 support for hardware, software, and connectivity issues
• Troubleshoot and escalate complex problems when necessary
• Maintain accurate and up-to-date IT documentation and logs
• Web Server and Hosting Management
• Manage cPanel, WHM, domain records, email accounts and SSL certificates
• Monitor server performance, apply patches and ensure uptime
• Handle backups, configurations and general Linux and Windows server admin tasks
• Network Administration
• Set up and maintain LANs, VPNs, routers, switches and firewalls
• Monitor network traffic and resolve connectivity issues
• Security and Disaster Recovery and manage system backups and recovery procedures
• Implement and monitor firewalls, antivirus and intrusion detection systems
• Ensure compliance with security policies and perform routine audits

If you have the technical expertise, the people skills and the energy to match our vibe we would love to hear from you.