Travel Administrative Assistant

Role Description

This is a full-time role for a Travel Administrative Assistant. As a Travel Administrative Assistant, you will be responsible for all enquiries, maintenance and payments around platforms that we market our accommodation on.  This role entails working closely with a small team.  Your day-to-day tasks will include assisting with travel bookings, managing correspondence, coordinating schedules, and maintaining accurate records. This role is on-site in the mornings and remote in the afternoons, located in Hermanus.  

Qualifications and Experience

• Executive Administrative Assistance skills
• Clerical Skills, including data entry and file management
• Strong communication skills, both written and verbal
• Excellent phone etiquette
• Attention to detail and great organizational skills
• Ability to work independently and handle multiple tasks
• Proficiency in Microsoft Office Suite
• Experience in the travel industry is a plus
• High school diploma or equivalent
• Experience with a merchant account and processing of payments
• Experience of maintaining and updating listing information on online travel agencies such as Airbnb, Booking.com, SafariNow and Afristay
• Accurate maintenance skills for all property listings that you sell (keeping photos, rates and listing information up to date)
• Experience of generating quotes and invoices for clients.
• References of previous work experience required
• Knowledge of MacOS